Data Entry Specialist

Christopher Acquah Ampomah

Poloo Street, Santa Maria, Accra, Ghana • +233********* • *************@*****.*** SUMMARY

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. I see myself in a leadership role that continually challenges and strengthens my skillset. Excited to begin new challenge with successful team and also hope to make a massive and positive impact with the people I work with. EMPLOYMENT HISTORY

Gaso Petroleum Ltd. (Western Region, Ghana) MAR 2021- NOW Station Manager

Responsible for day to day running of the service station.

Manages and maintains adequate stock levels to meet customer needs.

Executes and evaluates marketing strategies and campaign at the station.

Assists in developing and executing promotions and other marketing strategies to boost sales.

Ensures all sales targets set for the station are met progressively.

Attends to customer queries and provides adequate solutions.

Maintain proper book keeping to ensure effective audit of the service station by the audit team.

Report daily stock levels to Head Office.

Ensures all regulatory permits at the station are renewed on time.

Attends to all regulatory agencies during inspections and other audits.

Prepares and submits to the Head office monthly reports for the service station. Sweetiq Analytics Corp. (Montreal, Quebec-Canada) AUG 2018 – NOV 2020 Client Operations/Data Entry Specialist (Remote)

Maintained database by entering new and updated customer and account information.

Completed data entry requirements by following data program techniques and procedures.

Verified entered customer and account data by reviewing, correcting, or re-entering data.

Created, audited and updated local listings according to customer requests, using various platforms such as Google my Business, Facebook Manager, Foursquare and Curation tasks.

Worked directly with directories to identify and remove any inaccuracies listings in the systems.

Performed other duties and tasks assigned, which are consistent with the scope of the position.

Helped boost and encouraged teamwork which really helped individual skillset and productivity. ASA Savings and Loans Ghana Ltd (Cape Coast, Ghana) SEPT 2016 - JUL 2018 Loan Officer

Met with loan applicants to identify their needs and collected information for loan applications.

Analysed active loan files on a regular basis and recommended solutions to fasten loan process.

Completed loan contracts and taught clients on policies and regulations.

Interviewed applicants to define financial eligibility and established debt payment plans.

Monitored and updated account records.

Prepared detailed loan proposals, advised clients on how best to manage and repay loan amount.

Responded to applicants’ questions and resolved any loan-related issues.

Reported daily, weekly and monthly report to management. Janie Speaks A.M.E Zion Health Centre (Ashanti Region, Ghana) AUG 2013 - JUL 2016 Assistant Finance Officer/Administrative Assistant

Ensured all calculations and data entries were correct.

Collected and entered data for various financial spreadsheet.

Processed and prepared financial and business forms for the purpose of account balances.

Organized and scheduled appointments, minutes and meeting preparations.

Supported management and other administrative tasks as needed.

Updated and maintained office policies and procedures.

Distributed emails, correspondence memos, letters, and forms.

Performed general clerical duties, including but not limited to photocopying, faxing, mailing, filing, etc.

Date Palm Hotel (Accra, Ghana) FEB 2010 - APR 2012 Front Desk Executive

Resolved complex, and often sensitive customer complaints or inquired in a professional manner in accordance with hotel policies and procedures, values and best practice.

Answered incoming calls and directed lodgers to appropriate recipients.

Arranged travel schedules and made reservations.

Ordered office supplies and maintained inventory.

Greeted and processed hotel guests.

Handled petty cash.

RELEVANT SKILLS

Time Management, Cash-Handling Accuracy, Teamwork & motivation, Bookkeeping, Customer Service Excellence, Communication & interpersonal skills, Attention to details, Strong Work Ethics, Multi-tasking, MS Word and Excel, Adaptability, Sales Experience, Decision making, Filing. EDUCATION

B.Sc. Economics and Business Administration Catholic University College of Ghana Ghana

West Africa Senior School Certificate Examination T.I Ahmadiyya Senior High School Ghana

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