General Manager Food Service

William G. Rose

*** ********* *****, **** ****, Florida 32746

321-***-****/*************@*****.***

SUMMARY OF QUALIFICATIONS

Successful, professional qualified by more than twenty-five years of visible achievements in the food service/hospitality industry, offering a tradition of performance excellence reversing distressed operations, enhancing visibility in the market place and generating high-dollar profits. PROFESSIONAL EXPERIENCE

Pizza Hut (Central Florida Pizza Hut, DBA)

6/2014 – Present RGMD of Operations

Points of Success:

• Currently working with several central Orlando locations: Orange Ave, East Altamonte, Americana, Clermont, Clermont Wing Street, Apopka

• During a traditionally depressed sales period, Clermont is experiencing a dynamic 22% sales growth

• The charge of building similar sales growth with the other stores is my focus. Responsibilities also include developing and mentoring sales teams within each store

Subway (Raceway Foods, DBA)

1/2009 – 6/2014 General Manager

Points of Success:

• An average of 5% sales increase for 5 years

• Broke store record sales twice in 1 month

• Increased Store 6876 bench line sales from 12,000 to 15,000

• Developed the last 2 of 3 seated General Managers from Crew Taco Bell

03/2005 – 12/2008 RGM of Operations

Points of Success:

• Operational support for 5 units simultaneously in Jacksonville, Sanford, Orlando(2) and Tampa

• Infusion of manager and crew staffing to situational needs to strengthen store schedules

• Oversee schedule and buffer inventory with store re-structuring in Jacksonville and Tampa while based in Sanford

• Converted the most destitute operational location to the number one status within a year time

• Completely staffed and trained a full team of managers and crew to meet the higher service/operational demands while maintaining 21000 – 23000 sales levels

Krystals Restaurants

4/2003 – 3/2005 General Manager

Points of Success:

• Responsible for taking a 44/48 graded store in operations to an operational 77 score in one month

• Store was flat line in sales. Increased sales to more than 15% increase

• Interviewed, staffed and cross-trained workforce for three stores creating federal tax breaks to increase bottom line profits in each location Texaco Corp.

6/2002 – 4/2003 Manager-in-Training

Points of Success:

• Responsible for P&L of the store

• Multi-operation responsibility (several food outlets within the stores)

• Interviewing/hiring potential employees

Cici’s Pizza

3/2000 – 4/2002 General Manager of Operations

Points of Success:

• Responsible for increasing weekly revenue from 10,000 to 14,500

• Secured new residual contract accounts, organized/services between the three locations, valued over $45K annually including: o Seminole County and Volusia Public Schools Title 1 Projects o COMAIR Aviation

o Teen Challenge Rehabilitation Center

o Seminole County Parks and Recreation

o YMCA West Florida

McDonald’s

5/1989 – 3/2000 Assistant Manager

Points of Success:

• Assisted turn-key satellite restaurant set-up in Super Walmart

• Held highest PAC with 40% over 16 Oerther stores

• Lowered team attrition from 230% to 90%

• Designed and edited Green & Growing and Our Grass Roots newsletters

• Developed and supervised community sales surveys and community marketing campaigns

EDUCATION

University of Florida, Gainesville, Florida 1983 – 1987 Bachelor of Science Degree in Public Relations with emphasis in Advertising Minors: Educational Foundations, Print and Broadcast Journalism, Computer Programming AFFILIATIONS

Volunteer for Hope & Help Center –nonprofit headquartered in Orlando, Florida Volunteer/Donor for Volusia Literacy League

BUSINESS ASSOCIATIONS

LinkedIn – William Guy Rose

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