Grovetown, GA *****
****************@*****.**
m
EDUCATION AND
TRAINING
Associate Applied Science
General Studies/Culinary Arts
Helms College, Augusta, GA
January 2018
Utility Technologies inc - Crew
Leader/Equipment Operator
SUMMARY
Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.
SKILLS
EXPERIENCE
GENERAL MANAGER
Bojangles' Famous Chicken 'n Biscuits Graniteville, SC January 2023 - Current LOGISTICS SPECIALIST
Bridgestone Retail Operations LLC. Aiken, SC January 2021 - December 2022 LEAD MATERIAL HANDLER
EZ-GO Augusta, GA January 2020 - December 2020 DOMINIC ROSARIO
• Excellent communication skills
• Motivated team player
• Staff training and development
• Receiving.
• Manager ServSafe Certified.
• Certification in Food Marketing
• Purchasing
• Highly skilled leader with skills
in Delegating tasks, team
building
• Creating a positive customer
• Experience
• Well versed in Microsoft Office
Suite (Word, Excel, PowerPoint
etc)
• Trained employees on duties, policies and procedures.
• Recruited, interviewed and hired qualified staff for open positions.
• Created schedules and monitored payroll to remain within budget.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Developed service and sales strategies to improve retention and revenue.
• Conducted inventory checks and resolved discrepancies.
• Organized and maintained order documentation.
• Scheduled material deliveries, equipment repair and shipment transportation.
• Improved lines of communication between company and customers. DR
GENERAL MANAGER
Zaxby's Chicken Fingers & Buffalo Wings Augusta, GA May 2019 - December 2020
ASSISTANT MANAGER
Moes Southwestern Grill Augusta, GA January 2016 - April 2019 WOK COOK
PF Changs Restaurant Augusta, GA February 2012 - November 2015
• Protected company inventory by maintaining and organizing storage areas.
• Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
• Observed inventory allocation to maintain material needs and production deadlines.
• Unloaded cargo from trucks with mechanized equipment.
• Utilized forklift to move inventory items.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Designed sales and service strategies to improve revenue and retention.
• Managed inventory levels and conducted corrective action planning to minimize long-term costs.
• Supervised employees through planning, assignments and direction.
• Organized schedules, workflows and shift coverage to meet expected business demands.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Achieved recognition from senior management for contribution to store success,including managing sales, employees and operations to foster optimal performance.
• Handled customer service by dealing with complaints, organizing stock and answering customer. questions.
• Trained team members in successful strategies to meet operational and sales targets.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Sanitized food preparation areas with company-approved cleaning products.
• Developed delicious wok-centered dishes, which incorporated meat, seafood, vegetables and dumplings.
• Set up kitchen for dinner rush by cutting meat and chopping vegetables.
• Kept costs low by minimizing spoilage with proper stock rotation and storage.
• Collaborated with team to deliver timely service of items.