Employee Relations Human Resources

RAHAB WANJA CHEGE

Learning & Development Professional Training & Development

Contact: +254-*********

Email: ************@*****.***

LinkedIn: linkedin.com/in/rahab-chege-chrp-k

A dedicated Learning and Development Professional with over two years of experience in identifying employee strengths, fostering growth, and implementing impactful training programs. Certified Human Resources Professional

(CHRP), skilled in driving organizational performance through strategic learning initiatives and employee engagement. Expertise in assessing training needs, developing customized learning solutions, and managing organizational change. Proven track record in enhancing employee satisfaction, while effectively collaborating with HR departments to achieve company objectives. Strong communication, interpersonal, and problem-solving skills with the ability to work across diverse teams.

I bring a deep understanding of key HR functions such as recruitment, employee relations, and orientation, combined with a passion for continuous learning and development. I am eager to apply my skills to drive employee engagement, learning programs, and organizational growth.

KEY SKILLS AND COMPETENCIES

• Learning Management System (LMS): Expert in managing LMS platforms, including user support, content creation, registration processes, database management, and reporting.

• Training and Development: Ability to design and deliver tailored training programs that meet organizational needs and employee growth goals.

• Employee Relations: Proven experience in managing employee relations, conflict resolution, and providing support in disciplinary processes adhering to legal standards.

• Communication Skills: Excellent communication skills, building positive relationships with employees at all levels and addressing concerns with empathy.

• Onboarding & Curriculum Development: Skilled in creating onboarding materials and developing comprehensive training curriculums for new hires and current staff.

• Teamwork: Strong ability to collaborate across departments and teams, fostering a professional and productive work environment.

• Succession Planning: Adept at implementing succession plans to ensure business continuity for key positions.

• ICT Competence: Proficient in Microsoft Office Suite, email communication, and internet research. PROFESSIONAL EXPERIENCE

Learning and Development Officer

Artcaffe Coffee & Bakery July 2023 – Present

• Developed and managed comprehensive training programs and workshops for employees at all levels.

• Scheduled and facilitated training sessions, ensuring alignment with organizational goals.

• Designed, updated, and managed LMS content and functionality to support training initiatives.

• Monitored and evaluated the effectiveness of training programs and provided actionable feedback.

• Coordinated with various departments to meet specific training needs and development goals.

• Prepared detailed reports on training progress and outcomes.

• Created and implemented policies and procedures to optimize learning and development strategies.

• Collaborated with HR, recruitment, and department managers to enhance onboarding processes. Talent, Learning and Development Coordinator

Artcaffe Coffee & Bakery July 2022 – June 2023

• Assisted in organizing and managing training programs and workshops across the company.

• Facilitated the scheduling and delivery of training sessions in collaboration with department heads.

• Supported the creation and maintenance of training materials and resources.

• Assisted with LMS administration and the creation of e-learning content.

• Monitored training participation and progress, ensuring employees met development goals.

• Collaborated with cross-functional teams to streamline onboarding and employee development processes. Human Resource Assistant

Ministry of Agriculture and Irrigation (State Department of Fisheries) May 2018 – Sept 2018

• Assisted in recruitment processes including shortlisting candidates and coordinating interviews.

• Supported payroll management and pension processing.

• Handled employee relations and disciplinary procedures while ensuring compliance with labor laws.

• Generated reports and contributed to HR process improvements. EDUCATION AND PROFESSIONAL CERTIFICATIONS

• Certified Human Resource Professional (CHRP) – College of Human Resource Management, 2021

• Bachelor of Commerce (HR Management Option) – Chuka University, 2015-2019 REFEREES

1. BenBella Omondi

Group Human Resource Manager,

Ezra Group of Companies

Tel: +254-***-******

2. Rael Awuor

Talent Manager,

Angama

Tel: +254-***-******

3. David Kiriri

Human Resource Generalist,

Artcaffe Coffee and Bakery Ltd

Tel: +254-***-******

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