SUSAN PICKETT
*********@*****.*** 703-***-**** Manassas, VA 20112-7007
Summary
Dedicated professional leveraging a career of administrative and marketing experience. Hardworking employee with excellent multitasking and time management skills. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges, with a history of meeting company needs with consistent and organized practices. Skills
• Strong organizational, prioritization, and time
management skills, with high attention to detail
• Excellent customer/client service relations
• Communications management, with strong written
and verbal communications skills
• Ability to work in fast-paced environment to meet deadlines
• Knowledge of basic office equipment and Microsoft Office Suite, UltiPro, Marquis, WorkFront, SharePoint Experience
Northwest Federal Credit Union - Herndon, VA 08/1995 - 06/2024 Marketing Specialist - 2012 – 6/2024
Business Development Specialist - 11/2005 – 2012
Front Office/Branch Management - 8/1995 – 11/2005
• Developed marketing strategies for existing and new products/services, ensuring accuracy in execution and follow-up.
• Collaborated with internal department subject matter experts/colleagues to create marketing material and increase brand awareness.
• Created effective, consistent marketing collateral including brochures, posters, flyers.
• Maintained accurate files, documenting workflows of projects to meet deadlines and adjust delivery schedules as necessary.
• Managed calendar and workflow of print production, delivery, and installation of marketing collateral.
• Collaborated with project teams to execute strategic communication plans to fulfill corporate initiatives.
• Coordinated with digital team to define target messaging for various social media platforms.
• Managed front-end web development, updating daily messaging, promotional and general web content, responded to internal requests for website updates. Collaborated with web developers to escalate higher requests.
• Oversaw inventory to maintain office supplies and marketing materials, within budget restrictions. Education and Training
Woodbridge Senior High School Woodbridge, VA 06/1980 High School Diploma
References
References available upon request.