Customer Service Office Assistant
Resume:
Paula Brenden
CASHIER CAGE
Sioux Falls, SD *****
************@*****.***
Full time employment in a company where I can utilize my skills in bookkeeping and general office assisting.
Authorized to work in the US for any employer
Work Experience
Office Manager
Pierres Body Shop - Sioux Falls, SD
August 2022 to January 2024
Direct customer contact. Proficient in keeping customer files updated. Worked in quick books daily. UNDERWRITER
AUTOLOAN ACCEPTANCE - Sioux Falls, SD
April 2014 to August 2022
4/2014-CURRENT
Verifying information for car loan processing.
CASHIER CAGE
GRAND FALLS CASINO
April 2013 to March 2014
Customer service. Responsible for a cash bank from $50,000 to $200,000. OFFICE ASSISTANT
INTERSTATE AUTO CENTER
February 2012 to March 2013
Title processing. Outbound dispatch/ shipping. File Maintenance. Customer Service, on the phone and in person. Maintained records of sales and shipping status. Posting cars online on Youtube and Craigslist, as well as our own website. TECH SUPPORT
KNOLOGY
March 2011 to February 2012
Helped customers with problems related to internet and cable service via phone maintaining performance stats. Using various computer programs to perform this task. OFFICE ASSISTANT
PALISADE MANOR NURSING HOME
February 2008 to March 2011
Maintained accounts payable records using Quickbooks. Processed payroll on a bi-weekly basis, including related tax and insurance payments. Handled HR responsibilities from incoming new hires to maintaining employee files. Generated financial reports as needed. General office functions.
COMMUNICATION ASSISTANT
USA RELAY
September 1999 to May 2007
Facilitated phone calls between hearing and deaf people. Maintained 65+ wpm typing speed.
INTERNSHIP
SAMP LAW OFFICE
2007 to 2007
ORGANIZED FILES FOR TRIAL, TYPED AND SENT VARIOUS LEGAL DOCUMENTS. EAST RIVER LAW OFFICE - INTAKE INTERVIEWS, TYPED DOCUMENTS, FILED PAPERWORK AT THE MINNEHAHA CLERK OF COURTS, TRANSCRIPTION.
Education
Bachelor's degree in Paralegal
NATIONAL AMERICAN UNIVERSITY - Sioux Falls, SD
August 2005 to June 2007
Associate's degree in Accounting
SOUTHWEST TECHNICAL COLLEGE - Pipestone, MN
August 1989 to June 1991
Skills
• Title Processing
• Intake Experience
• Accounts Payable
• Underwriting
• Bookkeeping
• Transcription
• Payroll
• Financial Report Writing
• General Ledger Accounting
• Accounting
• Typing
• Typing
• QuickBooks
• Organizational skills
• Social media management
• Administrative experience
• Accounts payable
• Communication skills
• Bookkeeping
• Customer service
• Payroll
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Office
• Computer skills
• Appointment scheduling
• Office management
• Human resources
• Personal assistant experience
• Front desk
Additional Information
Proficient in all office machines. Able to create and use excel spreadsheets. Able to communicate and work well with customers and coworkers.
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