Customer Service Field Adjuster

BILAL ABDUL-MANI

Westlake, OH ***** 216-***-**** **************@*****.*** WWW:

Summary

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Licensed( TEXAS, MISSISSIPPI, INDIANA, ALABAMA) Field Adjuster with a background in handling diverse insurance

claims. Strengths include comprehensive knowledge of claim inspection procedures, adeptness at assessing property

damage and determining coverage, and proficiency in negotiation to settle disputes. In previous roles, made a

significant impact by streamlining the claims investigation process and providing top-notch customer service.

Skills

Damage assessment

Policy Interpretation

Casualty and property loss

Property inspection

Estimating software

Construction

Liability analysis

Experience

Property Field Adjuster

Pilot Catastrophe

06/2018 to 12/2024

Mobile, AL

Evaluated damages to properties, including structures and personal property.

Assessed the cause of losses such as fire, water, windstorm or vandalism.

Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.

Inspected residential dwellings for signs of fraud involving false claims filed against insurers.

Coordinated emergency repair, cleaning companies and contractors to optimize customer claim handling.

Completed day-to-day duties accurately and efficiently.

Worked effectively in team environments to make the workplace more productive.

Surgical Technologist

VA Medical Center

05/1992 to 06/2018

Cleveland, OH

Assisted surgeon by passing instruments and sterile supplies throughout operation.

Provided technical assistance to surgeons, surgical nurses or anesthesiologists.

Monitored sterilization process for surgical instruments or equipment used during procedures.

Hospital Corpsman

US Navy

Performed eye exams, dental inspections and physical exams to promote full-body health.

Conducted physicals for new recruits and provided health education.

12/1987 to 12/1989

JACKSONVILLE, NC

Education and Training

OTORHINOLARYGOLOGY TECH: MEDICAL

NAVAL SCHOOL HEALTH SCIENCE

03/1989

San Diego, CA

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