General Laborer Collections Specialist
Resume:
Rony High
Phoenix, AZ *****
********@*****.***
• An organized detail-oriented self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Appointment Setter
Synergy Payment Solutions-Phoenix, AZ
September 2024 to Present
Cold calling medium to small businesses around the country, setting up appointments to for my companies account executives to make an in person visit to the local business in that city & state to sell our company services. Heavy phone volume, persuading and negotiated dates and times and educating business owners to consider our product.
General Laborer
Paco Lopez-Phoenix, AZ
June 2024 to September 2024
General laborer, Painter, Landscape
Collections Specialist III
EPA USA Inc.-Phoenix, AZ
March 2024 to June 2024
Collecting of delinquent accounts, Overdrawn bank accounts, repossessed vehicles & small businesses loans. Heavy phone volume (auto-dialer)
Loan Service Representative II
Flagship Credit Acceptance-Tempe, AZ
August 2022 to February 2024
Servicing current car loans for sub prime credit customers. Taking payments, Settlements Collections Specialist II
Grand Canyon University-Phoenix, AZ
July 2015 to November 2021
• Collections on student delinquent accounts while working closely with Accounting, AR, Bankruptcy and Academic Departments. Was awarded Super Star 2017-2018 choose one of 300 from the University's 7000 nationwide employees in all Departments
Collections Representative
ALLIED INTERNATIONAL CREDIT CORP-Phoenix, AZ
November 2013 to June 2015
Collector
Associated Creditors Exchange-Phoenix, AZ
Associated Creditors Exchange-Phoenix, AZ
February 2011 to June 2012
• Located and monitored overdue accounts, using computers and automated systems
• Calculated clients' available monthly income to meet debt obligations
• Prioritized client debt repayment to avoid dire consequences
• Conferred with customers to determine reasons for overdue payments, reviewed terms
• Recorded information about financial status and collection efforts Collector
ARS National Services-Phoenix, AZ
April 2010 to January 2011
ARS National Services Phoenix, AZ
• Arranged for debt repayment or establish repayment schedules for third party collections
• Located and notified customers of delinquent accounts.
• Advised customers of necessary actions and strategies for debt repayment
• Persuaded customers to pay amounts due on credit accounts or to return merchandise
• Answered customer questions regarding problems with their accounts Education
Diploma
White Plains High School - White Plains, NY
September 1982 to June 1986
Skills
• Fraud prevention and detection
• (10+ years)
• Administrative Experience (10+ years)
• Clerical experience
• Computer literacy
• Customer service (10+ years)
• Hospital experience
• Negotiation
• Marketing
• Accounts payable
• Multi-line phone systems
• Customer service
• Collection management
• Accounting
• Typing
• Clerical Experience & Customer Service (10+ years)
• Data Entry, Excell (10+ years)
• Typing (10+ years)
• Collections (10+ years)
• Accounts receivable
• Financial analysis
• Guest relations
• Office experience
• Windows
• Account management
• Insurance verification
• Security
• English
• Medical collection
• Credit analysis
• Microsoft Excel (10+ years)
• Big data
• Expert
• Clerical experience
• English
• Windows
• Teams
• CRM software
• Medical terminology
• Data entry (10+ years)
• Microsoft Office (10+ years)
• Revenue cycle management
• Phone etiquette
• Medical office experience (5 years)
• Communication skills
• Customer relationship management
• Microsoft Excel
• Relationship management
• Computer Operation (10+ years)
• Big data (10+ years)
• Microsoft Word (10+ years)
• Computer Skills (10+ years)
• Salesforce
• Cold Calling
• Office Management
• Databases
Certifications and Licenses
FDCPA
Present
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