Customer service
Resume:
Reana Canales
Self-motivated and detail-oriented worker with an ability to multitask
EXPERIENCE
ACT, San Luis, AZ— Retention Specialist
July 2021 - December 2
Answer questions regarding technology calling and/or internet
plans, and usage.
Ability to navigate multiple systems to provide the quickest
response to customers.
Communicate with customers, members, and employees to
{increase loyalty and retain their business or service.
Responsible for billing inquiries, credit adjustments, service
handling, and other inquiries about customer accounts.
Cather information related to customer or employee complaints
‘Must be able to handle a wide variety of telephone inquiries with
top-notch courtesy and professionalism,
Dutch Bros, Henderson, NV— Barista/Shift Lead
January 2
“Manage customer orders and questions regarding products.
Prepare and serve drinks in a timely manner.
Maintain customer rapport by providing excellent customer
‘Maintain cleanliness of work space.
Responsible for end of shift Cash Handling Procedures
Starbucks Yuma, AZ— Barista
“Manage customer orders and questions regarding products.
Prepare and serve drinks in a timely manner,
‘Maintain customer rapport by providing excellent customer
‘Maintain cleanliness of work space.
2301 5 Valley View Bhd APT
a7
Las Vegas, NV 89102
Reanact4@gmailcom
SKILLS
Communication
Inbound calling
Complaint Resolution
Customer Care/Support
Problem Solving
Detail Oriented
Fast Leamer
Contact this candidate