Customer Service Facilities Manager

Thomas Barrett

Rutland, Ma *****

508-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Knowledgeable Facilities Manager with background of success in maintenance planning and operations management. Runs projects and daily maintenance operations with attention to detail and mechanical expertise. Experienced in training, managing and motivating workers to excellent quality and performance levels.

Enjoy working collaboratively in a team environment and value everyone's input.

SKILLS

Knowledge of Google Docs

Knowledge of Word Docs

Knowledge of OSHA standards

Knowledge of Hazardous Materials

Working with Unionized Members

Maintenance Programs (School Dude)

Customer Service

Contract Negotiation

Team Leadership

Electrical Systems

Preventive Maintenance

Problem Solving

EXPERIENCE

JUNE 2023-CURRENT

Assistant Director of Facilities

City of Worcester – Worcester Public Schools Worcester, Ma

Collaborate with the supervisors,ensure the safety and cleanliness for 26,000 students, 5,000 staff, throughout 58 buildings, for a total of 4.5 million square feet of real estate.

Assessed building systems regularly to ensure optimal performance levels were achieved.

Emergency calls, on call for all emergencies.

Aided with the repairs of security items to ensure that they are in working order, accesses controls, cameras, intercom systems, phones and security systems.

Working closely with contractors to manage multiple projects.

Created emergency preparedness plans in compliance with local regulations and industry best practices.

Conducted regular inspections of facilities to identify potential issues and areas for improvement.

JUNE 2014-JULY 2023

Coordinator of Buildings & Grounds

City of Worcester – Worcester Public Schools Worcester, Ma

Ensured the safety and cleanliness for 26,000 students, 5,000 staff, throughout 58 buildings, for a total of 4.5 million square

Oversaw, with the help from a team, 162 unionized Custodians/Grounds Crew members. 25 unionized, first and second shift tradesmen

Arrived on-site to emergencies as they arise punctually.

On call for any emergencies 24/7

Worked hands-on with the Tradesmen and Custodians as needed

Meticulous in maintaining, budgeted for materials, overtime and contracted vendors

Approved and order Maintenance and Custodial material

Scheduled and oversaw outside contractors

Managed large construction projects as needed

Conducted regular status meetings with team members to discuss updates and address any concerns

Integral part in hiring process of Supervisors, Tradesmen and Custodians

Guided employees on handling difficult questions or problems that arise.

Tracked project progress, identified and resolved obstacles as they arose.

Ensured compliance with company policies and industry regulations throughout projects.

Delegated tasks among team members according to individual strengths and skillsets.

Developed relationships with vendors to negotiate contracts and manage partnerships.

Managed schedules and deadlines for multiple projects simultaneously.

Facilitated communication between clients, contractors, suppliers, and other external parties involved in projects.

Coordinated outside vendor support to meet office maintenance or service needs.

Mentored subordinate employees to improve productivity and close knowledge gaps.

Created and maintained office documentation and manuals.

JANUARY 2012-JANUARY 2014

Foreman Facilities Department

City of Worcester - Worcester Public Schools Worcester

Responsibilities as a Facilities Department Foreman.

Ensured the day to day building maintenance completion safety and in a timely manner.

Supervised approximately 45, first and second shift in-house unionized Tradesmen, Carpenters, Electricians, Glazers, HVAC Technicians, Locksmiths, Painters, Plumbers & Steamfitters.

Approved all maintenance materials responsible for scheduling and overseeing outside contracted vendors, first and second shift, along with abatement projects as needed.

A part of the hiring process of all new Tradesmen

On-call 24/7 as emergencies arise throughout the district.

Promoted worksite safety and adherence to OSHA protocols.

Delegated responsibilities to crew members and contractors based on project requirements.

Supervised crew and subcontractor performance and provided consistent feedback.

Evaluated employee performance and provided constructive feedback.

OCTOBER 1998-JANUARY 2012

Second/First Shift Electrician

City of Worcester - Worcester Public Schools Worcester

Responsibility for 58 school and municipality buildings servicing the electrical infrastructure.

Installed new wiring

Wiring for computers and phones in the facilities

Troubleshooting electrical circuits and devices

Assisted coworkers in troubleshooting complex electrical problems that required teamwork.

Troubleshooting Fire Alarm and Security systems

Responded promptly to emergency situations involving electrical hazards.

Reviewed blueprints and schematics to complete installation projects accurately.

Collaborated fellow electricians to troubleshoot and solve problems.

Ordered necessary supplies and materials in anticipation of upcoming projects.

Ensured proper use of personal protective equipment PPE when working on hazardous job sites.

JANUARY 1994-OCTOBER 1998

Electrician Apprenticeship

Maki Electric Worcester, Ma.

Installation and maintenance of all Electrical wiring, new and old structures

Identified problems with electrical systems and equipment, troubleshooting functions and tracing faults.

On call for emergencies.

Completed work in full compliance with local building codes and NEC standards.

Kept all job sites clean and tidy to deliver fast, accurate work.

JANUARY 1988-JANUARY 1994

Crew Manager/Shift Supervisor

Elite Janitorial Services Worcester, Ma.

Cleaning office Buildings. Promoted to Shift Supervisor after a short time and then soon after promoted to Crew Manager.

Responsible for overseeing and setting up jobs for approximately 50 employees throughout approximately 10 buildings.

EDUCATION

Oil Burner Certificate - Heating

Worcester Technical High School, Worcester Ma.

January 2008

Master Electricians Course - Electrical

Bay Path Vocational, Charlton Ma.

January 2006

Electrical Journeyman - Electrical

Assabet Valley Regional Technical School, Marlborough Ma.

January 1998

Certification - Electrical Engineering

Worcester Technical Institute, Worcester Ma.

May 1994

High School - Electrical

Worcester Technical High School, Worcester Ma.

May 1992

AWARDS

Thomas S. Green Public Service Award, 2019, key to the City of Worcester.

Worcester Public Schools - John F. Doherty award 2009 & 2011

Tradesmen of the year.

Contact this candidate