Melani Morales Vertiz
*** **** **** ** ********** NC 27406 Birthday : October 15 2006 336:8073212
*********************@*****.***
Summary:
Experienced restaurant hostess for about 4 years of experience in customer service. Skilled in providing excellent
customer service, multitasking, and problem solving.
‘Work éxperience:
Restaurant Hostess, San Marcos, December 2020 - July 2022
demonstrated expertise in providing excellent customer service to a wide variety of guests in a busy
restaurant.
Provided attentive and professional customer service and fostered warm relationships with repeat
customers,
Communicated with customers and restaurant staff to guarantee that and concerns were promptly
addressed and guests left happy.
Restaurant Hostess, Las Islitas, August 2022 - September 2024
Shilla:
Ensured dining services ran smoothly by checking on tables and informing servers or management of any
guests concerns.
Accommodated guests according to their needs, including providing child booster seats and ensuring
customers with wheelchairs felt comfortable
Skilled in setting tables, bussing tables, and seating guests in a timely manner.
School:
organization Currently in last year of high school
Team collaboration
Time management
Multi-tasking
Conflict resolution
Problem solver
Bilingual ( fluent in Spanish / English)