Customer Service Sales Representative

Rebecca Schille

*** ****** *****, **********, ** 28401 910. 336. 6306 **************@*****.***

Cashier/Customer Service/Administrative Duties

Summary

I have consistently proven to be an individual with strong interpersonal skills capable of thriving in challenging situations on various levels with 5+ years in the Sleep Medicine field. Throughout my career I have consistently demonstrated the ability to accomplish specific tasks while always being both a reliable employee and a proven team player. I have shown the necessary ability to communicate effectively with doctors, patients, and other staff members throughout the years on all the aspects of this ever changing field. I have displayed a high level of professionalism while consistently receiving positive patient and doctor satisfaction scores, as well as maintaining a long standing history of submitting impeccable patient studies and reports. My abilities to utilize superior communication techniques combined with my expansive technical knowledge of the industry and my true passion for Sleep Medicine; as well as my ability to face challenges head-on make me believe that these skills qualify me to be the ideal candidate for the position of Sleep Technician.

Employment

2016 to 2020 Clinical Research Unit Director of Sleep Medicine and Psychiatry w/Duke University Medicine, Durham, NC

2014 to 2016 Sleep Technician w/ SleepMed Inc, Wilmington, NC

2012 to 2013 Sleep Technician w/ Palmetto Sleep Lab, Myrtle Beach, SC

2009 to 2013 Sleep Technician w/ Sleep Care of Wilmington, Wilmington, NC

2006 to 2009 Executive Administrator w/ Barnhill Contracting Inc., Wilmington, NC

2003 to 2005 Cashier and Check-Out/Front End Cashier Supervisor w/Sams Club, Wilmington, NC

Education Credentials and Certifications

2003 High School Diploma from E. Ashley High School, Wilmington NC

2005 Associates Degree of Art from Cape Fear Community College, Wilmington NC

2011 Advance Cardiac Arrhythmia Certification w/The American Heart Association

2012 RPSGT Credentials w/BRPT Board

Currently maintain my required BLS Certification, and an active NC Medical Board Polysomnography License, and currently participate in ASM Scoring Modules to maintain Lab Accreditation credentials.

Skills and Qualifications

Extensive knowledge of Pulmonary, Cardiac, and Neurologic related Sleep Medicine. With a 5+year history of impeccable and consistent study staging, scoring, and reports, with experience in both adult and pediatric sleep.

Ability to efficiently and effectively use both ResMed, Respironics, & Fisher Paykel PAP therapy algorithms

Extensive knowledge of both Alice and Alice 5, Somnostar, and Embla systems and hardware

Strong computer and typing skills

Skills and Qualifications Continued

A consistent history of strictly adhering to policy and procedures

Intensely career/goal oriented with a focus on career advancement, and both credential and extra certification, and continuing education

Strong interpersonal skills with a history of professionalism and a focus on offering quality patient bedside manner, and face to face patient interaction, education, and exceptional patient care

History of new employee training in both the lab and administrative settings

The proven ability to multi-task effectively and consistently

Thrives in all types of challenging situations, while being an effective reliable team player

ASL Sign Language Interpreter with a strong background in Medical Signing

Career Objective

I am seeking to utilize my broad experience in Sleep Medicine, patient care, combined with my customer service skills in both administrative and cashier experience as a platform for career growth and expansion to secure the position as cashier and customer service agent within the Food Lion corporation.

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