Customer Service Safety Coordinator

Haley Blanton

Abilene Tx ***** • 325-***-**** • **************@*****.***

Summary

A dedicated and reliable professional known for exemplary leadership and exceptional customer service within male dominated industries. Demonstrates a strong moral compass, consistently upholding integrity and ethical standards in all endeavors. An out of the box and visionary thinker with a proven ability to inspire and motivate teams, fostering a collaborative and supportive environment. Known for proactive problem-solving skills and a steadfast commitment to safety management. Exhibits excellent interpersonal skills, adept at building and maintaining strong relationships with colleagues and clients. A team player who thrives in dynamic environments, always ready to contribute and support the collective goals.

Experience

Account Coordinator/Safety/Supervisor/Sales

Plant Span Inc. - Dallas-Fort Worth, TX

1996 to 2024

Managing 40+ accounts both commercial/residential

Training & over-seeing multiple employees

Generating and maintaining client relationships, many for over 30 years in a 50 yr. old family business. Exemplary customer experience and service is priority as I was able to increase business volume by 60% in my 1st year managing.

Scheduling orders and deliveries between vendors and clients.

Enforcing and complying with city codes, safety protocol, and OSHA standards.

Drafting proposals, buying/selling/leasing products and services, and closing deals.

Manager/Marketing/Safety Coordinator

The Reicheson Group...DQ - Abilene, TX

2019 to 2021

Open and closing store, bank withdrawals/deposits.Proactive scheduling promoting responsibility in attendance, and implemented the "Buddy System" for accountability and team building. Worked closely with Betty Hardwick to employee individuals with mental health challenges and disabilities. Implemented weekly team meetings to remain unified in our goals, and yielded a #1 rated store for 3yrs. out of 32 stores. Held on site safety training, ensuring proper PPE was available, complying with DQ safety policies, OSHA standards and earning a grade of A+ 3yrs. in a row from Taylor County Health Department. Utilized in store trading to remain budget conscience and able to cut the store spending by 2/3 quarterly as a result.

Thorough weekly inventory. Up to date marketing each month of new products and seasonal items.

Deescalated conflict between employees and unsatisfied customers. Promoted "Team Player" by having every employee knowledgeable and experienced in every position giving us the ability to handle the volume of orders.

Implemented "Door Dash" and its software.

Oil & Gas Operator/Safety Coordinator/HR/Sales/

Saltwater Partners LLC. (Saltwater Disposal Company) - Midland, TX

2017 to 2019

At Saltwater Partners LLC, I endorsed and enforced all safety protocols in compliance with company policy, city and fire codes/regulations, and OSHA standards. I ensured the proper use of personal protective equipment (PPE) and regularly performed thiefing of tanks to guarantee accurate readings and proper handling of plumb bob to prevent foregone oil sales. I conducted frequent readings and recorded logs to minimize inaccuracies and discrepancies in production data. I was equipped to visibly identify exterior concerns such as erosion, holes in tubing, and leaks, addressing these issues promptly to prevent major malfunctions or spills. I possessed intimate knowledge of the functions and capabilities of a manual Saltwater Disposal (SWD) system and organized and scheduled pump/vacuum/hot shot/hauler services as needed. My role involved close collaboration with oilfield parts and pump suppliers, as well as chemical companies, to maintain the SWD system and ensure high-quality production. I implemented an anti-explosion system on all tanks, with a focus on the gun barrel due to frequent lightning concerns and installed a gauging system on tanks to prevent overflow and potential spills. Additionally, I cultivated and maintained relationships with local authorities, city officials, land and lease owners, environmentalists, business owners, investors, and the community. I also coordinated the construction of a freshwater station on site.

Site Safety Coordinator/Roughneck/Automation/Outside Sales/Driver

Renegade Well Services - Andrews, TX

2014 to 2017

As Head Safety Coordinator, I supervised multiple leases and job sites, ensuring that required safety standards were met and that appropriate PPE was present and effectively utilized daily. I effectively managed roustabout crews throughout West Texas and occasionally across state lines, primarily to New Mexico. I played a key role in introducing oilfield automation programs, not only within our company but also to several other oilfield companies, highlighting the potential to significantly reduce overhead while increasing productivity. I engaged with multiple roustabout companies, setting up meetings, proposals, and contracts. In addition to my supervisory duties, I worked as a roughneck on a roustabout crew, repairing down jacks on multiple pulling units. I collaborated closely with Pioneer and later developed a strong working relationship with Marathon Oil.

Skills

Organizational skills

Typing

Leadership

Communication skills

English

Customer service

Front desk

Clerical experience

Bartending

Serving

Supervising experience

Sales

POS

Filing

Conflict management

Cash Handling

Restaurant management

Assistant manager experience

Restaurant Experience

Computer skills

Time management

Management

Retail management

Retail sales

Windows

Hotel experience

Patient monitoring

Outside Sales

Management

Education

CHAPLAINCY IN PRISON MINISTRY

HANDS ON MINISTRY {BGCT) - DALLAS, TX

2002 TO 2003

COLLEGE IN BUSINESS MANAGEMENT/CRIMINOLOGY

ACU - ABILENE, TX

2000 TO 2002

DIPLOMA

KELLER HIGH SCHOOL - KELLER, TX

1996 TO 1999

Certifications and licenses

TABC Certified • Food Handler Certification

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