Human Resources Records Management

Derwin S. Joza

*******@***.***

Brooklyn, NY • 347-***-****

Diligent and highly meticulous professional with extensive experience in managing / maintaining organization records with highest level of accuracy.

Communicate as information governance liaison with legal, privacy, security, engineer teams, human resources, and other business unit’s management teams. Remarkable efficiency in providing exceptional training to employees on new record management. Ability to work well under pressure in a collaborative environment and provide timely deliverable to a consistently high standard. Knowledge of compliance and records management principles relating to the confidentiality, security, and management of business records. Strong understanding of offsite records storage vendor landscape and operation. Productive individual; passionate to perform in fast-paced environment with efficient and diligent demeanor. Articulate communicator with exemplary leadership, and attention-to-detail expertise.

Areas of Expertise

•Customer Service

•Docketing

•Billing & Collection

•Database Management

•Compliance Management

•Retention & Destruction

•Conflict Analyst

•Risk Management

•Strategic Planning & Execution

Career Experience

Document Management Coordinator, Total Fire Protection, Brooklyn, N.Y. 2018 – 2023

Restructure company files efficiently in the new RIM format. Track and maintain all documents regularly. Provide a new E-document management system to be more efficient & accurate. Deliver exceptional assistance to other departments to ensure a smooth flow of operations. Correct document specifications provide by service managers. Address their protocol to be more efficient. Work in Billing/Collection.

●Work with IT team to develop and resolve issues regarding the integration process of new and old application.

●Improved company filing system by creating and implementing new procedures.

●Maintain and update data on all clients for un-paid balances.

●Assist in collecting and reporting issues from clients regarding billing payments.

File Manager, Norton Rose Fulbright Chadbourne & Parke, New York, N.Y. Maintain litigation docket, verifies database accuracy for electronic filing assigned courts. Prepared monthly reports on all case rooms related to active files and applied ethical wall restrictions. Collaborated with the compliance department while maintaining active documentation efficiency. Monitoring the firm records management programs to ensure efficiency and compliance with records retention & information security policies. Act as a liaison with all departments on firm matters. Manage third-party vendor relationships for the Information Governance and Records department, including relationship with off-site storage and Records management software. Assist in procedural inquiries and question regarding court research. Develop training and mentoring arrangements to transition Records Management staff from paper to electronic file management

●Perform extensive research using company research platforms and other online resources to gather conflict for all active matters for potential ethical and business issues.

●Leveraged professional expertise to proofread conflicts report and review all conflict-of-interest cases.

●Experience with electronic filing and prior involvement in paper-to-digital conversion

●Oversee 7-year matter destruction process, coordinating with partners, clients, records dept., as necessary.

Additional Experience

Records Manager, The Millennium Group New York, N.Y. (Temp) 2003

Implement new retention policy for all inactive files update the policy for current files, update all litigation court papers in Accutrac, Trained and cross-train current and new employees of Millennium team on RIM.

Intellectual Property Records Coordinator, Dorsey & Whitney, New York, N.Y. 2000 – 2002

Centralize all IP files, Create IP retention policies into the existing firm guidelines, assign new procedure for IP tracking, filing foreign, convert all IP files into the RIM software, assist some docketing assignment.

I.P. Senior Records Clerk, Fulbright & Jaworski, New York, N.Y. 1996 - 2000

Handling and updating Corporate & Litigation files, managing/coordinating all Intellectual Property files, and integrating to firm RIM, supervising & delegating assignments to clerks, responsible for the destruction of all inactive files, assisting with research regarding conflicts issues, working closely with docket clerks as needed, Research & conflict check all IP files.

Senior Records Clerk / Coordinator, Winston & Strawn, New York, N.Y. 1994 – 1996

Collect and analyze all unidentified trust & estate files, Consolidate the labor and Trust & Estate documents into the RIM software, handle requests & work on some litigation files as needed, and assist on warehouse inactive files.

Records Clerk Specialist, Skadden, Arps, Slate, Meagher & Flom, New York, N.Y. 1988 – 1994

Updating all Corporate & Litigation files, handling request calls, Maintain Records database and perform data clean up, assisting in researching conflicts issues, Coordinating the disposal of outdated or confidential records per firm policies, maintaining inventory in the supply room, assisting on some compliance work assignments.

Education

Mechanical Engineering Coursework

New York Institute of Technology, New York, NY

Affiliations

Former member of ARMA Metro NYC & ARMA INTERNATIONAL

Licenses & Certifications

Mac & Windows / PC DOCS / MS Word Application / QuickBooks / Docuware / Service Trade / Adobe Acrobat

Westlaw / Legal Key / Legal Trax / Accutrac / Elite / Filesite / InQuest / Capitale IQ / D&B Hoovers /Intabb Open

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