Banquet Server Sales Team
Resume:
Ryan N. Pena
Colorado Springs, CO 80923
**********@******.***
PROFESSIONAL
HIGHLIGHTS
Regional Training Center Coach Unites States Tennis Association
Board member for New England Junior Development committee
Managed team to execute events of up to 1,000 guests.
Moved from set up attendant to lead captain in 6 months.
PROFESSIONAL
EXPERIENCE
Banquet Server
Marriott Hotel May 2024 – Present
Colorado Springs, Colorado
Work with Banquet team to prepare, serve and close meetings and events scheduled by the Sales team
Serve a designated section during large events assigned by Captains
Work with management to help maintain effective service to guests
Set up coffee stations and breaks when organized by staff
When needed break down rooms and set rooms for future events
Banquet Server
Cheyanne Mountain Resort May 2024 – August 20
Work with Banquet team to prepare, serve and close meetings and events scheduled by the Sales team
Serve a designated section during large events assigned by Captains
Work with management to help maintain effective service to guests
Set up coffee stations and breaks when organized by staff
When needed break down rooms and set rooms for future events
Business Owner
Air Tennis Academy May 2022 – Present
Parker, Colorado
Manage junior and adult athletes.
Work with athlete’s in a group and individual setting.
Manage adult league teams.
Create and oversee all fitness, mental & nutrition needs.
Create development plans and tournament schedules for all juniors.
Head of Player Development
Parker Racquet Club June 2020-2022
Parker, Colorado
Managed our Elite Tennis Academy.
Taught Juniors and adults in a private and group setting
Worked with adult league teams.
Created events for the facility for both adults and juniors.
Lead Banquet Captain
The Antlers, A Wyndham Hotel April 2019 – 2022
Colorado Springs, Colorado
Always provide exceptional customer service.
Extensive experience in set up, serving, food prep, bartending & managing a team.
Created new innovated systems for efficiency in all areas of operations for banquets.
All requests from management asked from me to help create the best experience for all guests at a Wyndham Property.
Experience in the sports bar and breakfast restaurant.
Vice President of Sales
Infinity Company LLC May 2019 – 2020
Colorado Springs, Colorado
Generate business for all four companies under Infinity.
Create marketing plans that are specific to company objectives.
Introduce strategies to maximize profitability for company.
Manage all customer feedback, phone calls, emails and questions regarding company
Establish relationships with hotel management around El Paso County for shuttle and staffing company under Infinity.
Agent
New York Life Insurance Company December 2018-June 2018
Fort Collins, Colorado
Build clientele through pre-existing relationships in the area and networking events.
Manage client’s financial agenda.
Sell a variety of life insurance policies depending on client need and plans.
Financial advisory role for clients.
Investment options and retirement goals.
Protection strategies for company and estate planning.
Director/Academy Coach May 2014-September 2017
Solaris Racquet Club Stamford, Connecticut
Lead for marketing program to potential clients.
Represented company for all new clients interested in facility for on court interview.
Manage lesson plans for all academy level programs.
Summer Academy Coordinator.
Development plans, academy programming, tournament scheduling, statistical analysis, group and individual coaching.
Travel coach sectional, national and international.
Director for Player Development May 2013- June 2014
Chelsea Piers Stamford, Connecticut
Program director for top tier classes.
Lead for marketing program for competitive juniors to New England.
Development plans, nutrition and diet, tournament scheduling, and statistical analysis.
Director of ITF Female Segment August 2011-May 2013
Saddlebrook International Tampa, Florida
Group lead for junior professional female segment.
Lead speaker representing academy for junior development, competitive pathway and biomechanics.
Team member for stroke analysis of academy members for family review.
PROFESSIONAL
CERTIFICATIONS
United States Professional Tennis Association (USPTA) 2005
USTA High Performance 2011
FAU Hospitality Certificate 2021
PROFESSIONAL
APPOINTMENTS
New England Player Development, Board Member 2015-2017
Zonal Team Coach, USTA 14U 2014
New England Regional Training Center, Coach 2014-2016
Colorado Tennis Ethics, Board of Directors 2007
EDUCATION
Colorado State University Fort Collins, CO
Bachelor of Psychology August 2009
PROFESSIONAL
REFERENCES
John D. Fillippo
Director of Tennis Solaris Racquet Club
Years Known: 9
Email: **********@***.***
Ezra Aldren
Owner of Dancing in the Rain
Years Known: 21
Email: *****.******@*****.***
Karla Kaneshiro
Banquet Manager at the Antlers
Years Known: 5
Email:*****.*********@*******.***
Letters of Recommendation available upon request
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