Hana Tesfaye Gudere
Toronto, Ontario M9N 3P8
Cell 416-***-****
WORK EXPERIENCE:
Hilton Hotel, Toronto- Housekeeper (2019-2020)
• Cleaned hotel rooms including bathroom, bed and kitchenette
• Replaced bedding and restocked kitchenette and bathroom items
• Vacuumed hallways
Hallmark Housekeeping, Toronto –Cleaner (2016-2017)
• Cleaned office vacuum carpet including cleaning toilets, urinals and sinks
• Mopped the floors, filled paper towel, toilet paper and soap dispensers
• Removed trash, emptied waste containers and removed waste
Aser Real State Addis Ababa, Ethiopia - Receptionist (2013-2015)
• Facilitate visitors upon arrival
• Address client complaints
• Orient clients to the city and show properties
• Handle clients messages
• Handle all incoming calls
• Organizing offices in the property
Timeket Restaurant Addis Ababa, Ethiopia –Cleaner/ Server / Host (2011-2015)
• Cleaned restroom including cleaning toilets, urinals and sinks
• Mopped the floors, filled paper towel, toilet paper and soap dispensers
• Removed trash, emptied waste containers and removed waste from the premises to selected area
• Cleaned entry door glass inside and exterior
• Kept janitor’s cabinet in a clean, tidy and arranged condition
• Damped wipe containers as needed .
• Greeting and interacting with guests in a professional manner
• Removed plates and cleaned the tables
• Assisted kitchen staff in food preparation
• Cleaned entry door glass inside and exterior
• Kept janitor’s cabinet in a clean, tidy and arranged condition
• Damped wipe containers as needed
EDUCATION:
Yekatit 12 Secondary School, Addis Ababa, Ethiopia Certificate
Foundation Travel and Tourism Reservation, Addis Ababa, Ethiopia Diploma