Nautica Hardy
Merrillville, IN *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
IHOP server
IHOP-Merrillville, IN
June 2024 to Present
• Maintained cleanliness and organization of assigned work area according to health and safety standards
• Provided exceptional customer service to ensure a positive dining experience for all guests at IHOP Front Desk
TOWN CENTER INC-Merrillville, IN
February 2023 to November 2024
• Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
• Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
• Increased overall customer satisfaction ratings by XX% through personalized interactions at the front desk
• Handled cash transactions accurately and securely, reconciling daily sales reports with minimal discrepancies
Wal-Mart Associate
Walmart-Schererville, IN
October 2021 to December 2022
• cashier
• Stocking
• Pulling orders
• Customer Service
Skills
• Host/Hostess
• Food Service
• Organizational Skills
• Order picker (1 year)