Customer Service Forklift Operator

Professional Summary:

Skilled and dedicated professional with extensive experience in forklift operation and delivery services. Over 4 years of experience as a forklift operator and 3 years as a delivery driver with Amazon Flex. Recognized for strong safety practices, operational efficiency, and excellent customer service.

Work Experience:

• Amazon Flex Delivery Driver

Champaign, IL July 2021 – Present

• Delivered packages efficiently while meeting tight deadlines.

• Managed routes autonomously and ensured customer satisfaction.

• Forklift Driver

CJ Logistics America, IL June 2024 – September 2024

• Loaded and unloaded goods with precision and care.

• Followed safety protocols in a warehouse environment.

• Forklift Operator

Caterpillar, IL August 2021 – February 2023

• Conducted complex material handling tasks with heavy loads.

• Maintained organization and quality standards in the warehouse.

• Forklift Operator

Dot Foods, Inc., IL June 2020 – May 2021

• Prepared and shipped orders accurately.

• Collaborated with team members to ensure productivity.

Education:

• High School Diploma

Saint Jean Baptiste, Kinshasa September 2021 – September 2027

Key Skills:

• Forklift operation and warehouse management

• RF scanner and material handling equipment usage

• Customer service and delivery operations

• Strong knowledge of safety protocols

Languages:

• French (Fluent)

• English (Intermediate)

Objective:

To join a dynamic organization where I can leverage my logistics, delivery, and warehouse expertise while continuing to grow professionally.

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