Project Management Digital Transformation

RAJIB L. MISHRA

** ******** ****, ****** ******, NJ-07950. Email: ********@*******.*** Phone: 973-***-****

https://www.linkedin.com/in/rlmishra/

An innovative and hands-on Enterprise Architect and Solution Director with extensive experience across diverse industries, specializing in software architecture, design, development, and project management. A skilled communicator with a proven track record of collaborating seamlessly with cross-functional teams on complex software initiatives. Demonstrates exceptional leadership in managing teams and rapidly adapting to emerging technologies, leveraging both theoretical knowledge and practical expertise to drive business impact.

Enterprise Architecture Microsoft.Net Technologies SaaS Strategy

Agile Project Management Digital Technologies Knowledge Management

Framework Development Infrastructure Design & Development IT Strategy

Java Technologies UI Technologies-UX Process Engineering

Cloud Solutions Marketing Strategy (Digital), MarkStrat Simulation Data Management

Industry Focus: Corporate Tax, Telecom, Insurance (P&C), Transportation, Pharmaceuticals and Healthcare.

PROFESSIONAL ACHIEVEMENTS

Built an IoT platform to capture, process telematics data along with predictive maintenance (Digital Transformation)

Enhanced user experience (UX) in the entire application portfolio that includes custom and packaged solutions (NJPSA).

Successfully migrated the entire IT infrastructure and systems to AWS in three phases (NJPSA).

Project a 30% customer retention by implementation of Predictive Analytics (ML) and data mining project (ADP)

Increased customer retention by 20% through execution of Integrated Money Movement ($5.3 mil NPV for $2.5 mil Capex, (P&L inputs were taken from Salesforce cloud) solution, an add-on service for insurance premium payments. Also designed a marketing mix solution by 4P strategy (Digital Transformation).

Launched iCert Manager App, a worker comp ACCORD certificate of Insurance app in iPad and Microsoft Surface (HTML5/CSS3/Angular.js).

Pioneered IaaS and SaaS strategy that reduced OpEx, Capex by integrating many external and internal systems to work in cohesion using many W3C standards (Digital Transformation).

Saved Eli-Lilly $3M annually on travel related services by integrating Faculty Resources internet site with GetThere® (Digital Transformation).

Instrumented BI systems clinical trial apps with FDA 1572 compliance rules at Organon/Schering-Plough.

Re-architected one of most complex solutions, TechAccess at ITS, that reduced OpEx and demonstrated the true value of SOA when done right.

Designed and implemented a highly connected program management solution which managed $10 billion investment in various products and services.

Entrepreneur and Independent consulting experience with Craftware Information and Technology Services.

PROFESSIONAL EXPERIENCE

Everest Reinsurance Company

April 2023-Present

Director of Cloud Solutions

Led the migration and modernization of over 60 corporate systems to Azure Cloud.

Designed custom Azure data solutions to support the Guidewire platform.

Developed a shared, containerized computing platform leveraging Azure Kubernetes Service (CaaS).

Designed and built an infrastructure and data engineering platform using Databricks.

Established workload policy governance aligned with NIST and ISO standards through Defender and Azure Policy.

Implemented Azure cost management practices utilizing Power BI and Azure Advisor.

Provided strategic leadership in cybersecurity and governance for cloud workload policies.

Designed a GPT-4 model for insurance underwriting.

PricewaterhouseCoopers LLC

June 2021-April 2023

Senior Manager – Microsoft Practice

Led Cloud Adoption and Operations initiatives for Microsoft customers and partners.

Directed Pre-Sales, Cloud Migration, Modernization, Innovation, and Optimization of business solutions.

Industry expertise in Retail, Healthcare, Insurance, Pharmaceuticals, and Financial Services.

Engaged in key client roles as Cybersecurity Architect, DevOps Architect, and Solution Architect:

Optimized multi-tenant SaaS solutions for Payor integration.

Enhanced retail supply chain SaaS for improved supplier and vendor performance.

Managed HubSpot migration to Dynamics 365 Online (CRM) for SoftPro, an award-winning title and real estate closing software.

Supervised a small, focused team.

PLM Trailer Leasing, Newark, NJ

Enterprise Architect/Director of Cloud Solutions

Oct 2018-April 2021

Led the digitization of leasing processes within an extended enterprise environment using Azure Cloud.

Enhanced food and asset safety through Azure Blockchain technology and optimized supply chain processes.

Captured vehicle telematics data into Azure IoT Hub (Kafka v1.0 compliant) and facilitated data streaming across multiple data stores, including SQL Server, Cosmos DB, and Dynamics 365.

Implemented predictive maintenance and anomaly detection for trailers using Azure ML Studio.

Customized the Dynamics 365 Field Service module, integrating Dynamics NAV for Operations and Finance through Azure API Management.

Supervised a team of three developers and two QA specialists.

Managed complex project solutions involving multiple third-party vendors.

Served as the product architect for TrustLink®—a multi-tenant SaaS solution for food safety and supply chain traceability—leveraging Azure IoT Hub, Azure AKS, Node.js, React.js, a mobile app with Android SDK, and MongoDB.

KPMG US LLP, Roseland, NJ

Associate Director, Tax Technologies for Hedge Funds (Alternative Investments)

July 2015-Sept 2018

Developed a strong understanding of equity and derivatives trading patterns, specifically for Book-to-Tax adjustments in hedge funds.

Architected a technology platform using Azure Service Bus and microservices, utilizing Agile Scrum and Test-Driven Development (TDD).

Introduced Azure Messaging Services as a scalable alternative to Windows ESB.

Established a Shadow IT infrastructure for the Tax Technology division, implementing DevOps (CI/CD) pipelines with TeamCity.

Contributed to the presales process, securing a significant contract with J.P. Morgan Chase.

Enhanced the Tax Platform with both acquired and custom SaaS solutions.

Pioneered Docker containerization of the TaxGopher Java platform.

Implemented DACPAC for SQL database version control and streamlined deployment.

Specialized in partnership taxation and Book-to-Tax adjustments in compliance with IRS tax codes, with a focused expertise on hedge funds.

Standardized accounting data sources, including Geneva and WINS.

Architected a high-performance SQL Server database, leveraging Analytics Platform System (APS), previously known as PDW.

Coordinated product roadmaps and collaborated with PMO on budget and cash flow tracking.

Managed a global team across development, QA, and DevOps, serving as Scrum Master and leading five direct reports.

NJPSA, Monroe Township, NJ

Cloud Migration Consultant

Aug 2014- July 2015

Strategically planned and executed the migration of on-premises IT services to Amazon Web Services (AWS).

Migrated the entire IT infrastructure, including all .NET and Drupal/MySQL applications, to AWS.

Streamlined the application portfolio, reducing it from seven to five core applications.

Integrated Janrain Social Analytics to enhance user insights and engagement.

Collaborated with the CFO to drive initiatives for increased donor contributions.

Enabled Federated Single Sign-On (SSO) across all applications using ADFS 2.1 on Windows Server 2012 R2.

Developed an ADFS adapter for multi-factor authentication (MFA) via OAuth for social sign-on, using Microsoft .NET 4.5 and ASP.NET MVC 4.0.

Transitioned the CMS platform from Drupal to WordPress for enhanced functionality and user experience.

Led a globally distributed team of seven.

ADP Insurance Services, Florham Park, NJ

Lead Manager, Technology

Feb 2011- Aug 2014

Developed a PaaS technology roadmap for the Insurance Services sector.

Collaborated with the Carrier Relations unit to create a comprehensive contract management solution for tracking commission rates, later enhanced with a revenue calculation module (Microsoft .NET, C#, SQL Server 2005, ASP.NET MVC 4, ASP.NET Web API, jQuery, Infragistics Net Advantage).

Established a highly available and scalable physical server architecture with a 7-server IIS web farm.

Designed an API documentation layer similar to WADL, leveraging Swagger.

Introduced distributed caching to enhance logical scalability and performance within the API framework.

Developed software solutions for Finance and Sales integrated with Salesforce for complex analytic reporting on forecasting and performance:

oDesigned an OLAP cube in SQL Server 2005 for Sales and Finance, providing revenue and unit metrics (Plan & Actual) with dimensions such as Fiscal Month, Producer, Channel, and Geography.

oCreated ETL processes in SSIS to populate data partitions for OLAP cubes.

oDeveloped a custom Business Intelligence platform (ADPIS Dashboard) utilizing OLAP cubes.

Enhanced the ADPIS Dashboard (Microsoft .NET, SSRS, SSIS, SQL Server) to provide operational reporting in integration with Eloqua and NetReflector for insights into buyer behavior, retention, and adoption trends.

Built a custom Revenue Tracking System for Insurance Services, tracking accounts receivable within the General Ledger (Informatica ETL, Oracle 11g, IBM Cognos), and integrated Order-to-Cash using Oracle Hyperion.

Developed a Quotes and Bind Management System (QBMS) as a Salesforce cloud CRM add-on, utilizing Microsoft .NET and SQL Server.

Acted as internal project advisor and Scrum Master for onsite and offshore teams, managing a team of 20 developers.

Re-architected a money movement solution (IMM) for direct-bill and Pay-by-Pay® customers, incorporating SEO, SEM (Google Analytics, Bing), and email marketing through Eloqua:

oConducted market segmentation and targeting strategies.

Conducted cash flow forecasting and capital budgeting analysis for IMM (NPV of $5.3 million for a $2.5 million Capex investment as part of a Master’s project at Columbia University, New York), including a comprehensive marketing plan and profitability analysis.

Integrated the Agency Operating System with external systems such as Optum Cap-Enroll, payroll platforms, and operational logistics across the insurance value chain (P&C and H&B) using IBM WebSphere Message Broker ESB, Oracle, J2EE, and Spring.

Partnered with third-party vendors to establish a data mine for predictive modeling aimed at customer retention.

KnowledgePoint360 Group LLC, Secaucus, NJ

Enterprise Architect (Functional Role: EA, Manager)

Jun 2008- Feb 2011

Led a team of 15 software developers in executing various outsourced projects, serving as a key member of the technology leadership team and driving customer solutions through agile practices.

Refactored the existing solution into a multi-tenant SaaS service (Microsoft .NET, ASP.NET MVC, SQL Server, MOSS 2007, jQuery, Infragistics, Microsoft Hypervisor Cloud OS, SQL Server 2005 Clustering, and DR), enabling the platform to be marketed to other pharmaceutical companies.

Developed a comprehensive cloud transformation technology roadmap, structured as a multi-step process.

Established multiple internet applications, including:

oCentralized Payment Services - tracking sales activities for a joint venture sales force,

oCustomer Program Portal - tracking activities of attendees,

oFaculty Resources - a platform for physicians to manage calendars and book trips arranged by Eli Lilly’s salesforce.

Integrated these web applications with the Sabre Travel Network and GetThere® systems using W3C standards.

Implemented PCI DSS compliance and governance for secure transactions.

Enhanced user experience (UX) through the design of various webpages.

Enabled Single Sign-On (SSO) with SAML compliance across the three applications.

Generalized Eli Lilly’s requirements into a multi-tenant SaaS solution on the Rackspace cloud.

Supported a large end-user base, including Eli Lilly’s 6,000-member salesforce, partners like Daiichi Sankyo with 3,000 users, and approximately 15,000 healthcare professionals (physicians, faculty, and nurses). Redesigned the authentication module with PING Identity and ADFS (Kerberos) for SSO over SSL with certificates, including a fallback mechanism for users without federated identity access (e.g., independent doctors).

Organon/Schering-Plough, Roseland, NJ

Principal Analyst

Feb 2006- Jun 2008

As Principal Analyst, designed and implemented multiple IT systems to support Speakers Bureau programs and services, including:

Meeting Planning System (MPS), IMPLANON® Training Tracking System (ITTS), Contract Management System (CMS), Orson Bridge (a Siebel CRM add-on), and Site Quality Control Development (SQAD).

Led the integration of two major supply chain systems, Global Cost Deck (SAP system) and Item Consumed System (ICS).

Developed a comprehensive sales data schema for a data warehouse, capturing revenue and units metrics with dimensions for product, customer, geography, and date.

Implemented an FDA 1572-compliant clinical reporting system, ensuring regulatory compliance for clinical data.

Innovative Technology Solutions Inc, South Plainfield, NJ

Senior Microsoft Technology Specialist- Consultant Jan 2004 – Feb 2006

Designed a unified architecture for TechAccess, a complex smart-client system, utilizing Microsoft .NET and multiple application frameworks from Enterprise Library 3.0. This application operated on a specialized Itronix laptop equipped with a radio antenna for seamless radio communication.

Developed a declarative, multithreaded framework for request-response processing (like RESTful) with XML support, enabling efficient communication patterns. Leveraged design patterns such as Command, Decorator, Factory, Observer, and Dependency Injection.

Built a declarative, multithreaded framework for automatic report generation using Active Reports .NET, seamlessly generating reports from any business object.

Created a multithreaded, declarative framework for a Business Object Factory to enhance scalability and reusability.

Designed a multithreaded framework for multimedia notifications, enabling responsive and dynamic alerting within the application.

EDUCATION

Columbia University, New York, NY, Executive Master of Science in Technology Management

Strategic Project Management Managing Emerging Technologies Technology and Law

Knowledge Management Behavioral Challenges in Technology Marketing Strategy

Corporate Finance IT Strategy Executive Seminar

University of Indore, MP, India - Master of Computer Science.

CS-11: Linear Algebra

CS-12: Design and switching circuits

CS-13: Programming Language and Pascal

CS-14: Discrete Mathematics and Structures

CS-15: Programming Language – Comprehensive Viva

CS-21: Computer Oriented Numerical Methods

CS-22: Computer Architectures

CS-23: Theory of Computations

CS-24: Operating Systems

CS-25: Data Structures and Design of Algorithms

CS-31: Statistics and Queuing Theory

CS-32: Advanced Computer Organizations

CS-33: Systems Programming and Real Time Systems

CS-34: Introduction to Software Engineering

CS-35: Computer Graphics

CS-41: Structured Design

CS-42: Computer Networks and Distributed Programming

CS-43: Artificial Intelligence and Expert Systems

CS-44: Advanced Software Engineering

CS-45: Information Systems and Data Management

SW-2: Laboratory

Utkal University, Orissa, India - Bachelor of Science – Physics

Certifications:

ITIL v3 (2011) Foundation Certified – 2018

Designing and Architecting Distributed Cloud Solutions -eDx/Microsoft

PMP, Rutgers University, NJ, USA

Azure Solution Architect Expert, Azure DevOps Engineering Expert, Azure Cybersecurity Expert, Azure AI & ML. Verify nine (9) credentials at https://www.linkedin.com/in/rlmishra

Driving Innovation with Generative AI Certification from MITxPro

SKILLS SUMMARY (Current)

Language

C#, VB.NET, VC++, Visual Basic, Pascal, Smalltalk, JAVA, JavaScript, C, C++, X++, JavaScript, Transact SQL, PL/SQL, PHP

Database

SQL Server, Oracle, Teradata, Ingress, IMS, DB2, MongoDB, Hadoop

OS

Microsoft Windows, UNIX, Linux, Mainframe VSAM, CICS, Solaris.

Framework (s/w)

Microsoft.Net, J2EE, jQuery, jQuery UI, Angular.js, Ember.js, ASP.Net, Enterprise Library, WCF, WPF, WSE, CrusieControl.Net, TFS, Dojo.net, ASP.NET MVC4, WebAPI, SSIS, COM/DCOM/COM+, Sabre Travel Network, GetThere, ADFS, PING Identity, Google Analytics and AdExchange, SSO, LDAP, MapReduce, Xamarin (C# Mono library for Android, iOS etc.)

Tools/IDE/Services

Visual Studio, Informatica (v9.1), Infragistics, PVCS, Perforce, SVN, TFS, Git/GitHub,SEO and SEM, Azure Purview MDM, Snowflake.

Enterprise Software

BizTalk, IBM Cognos, SAP Business Objects, SharePoint, IBM WebSphere, Siebel CRM, Vision CRM, Salesforce.com, Microsoft Dynamics (Navision –AX), Crystal Reports/SAP BO, Microsoft Project and Project Server, Dreamweaver, Azure Networking and Computing, Archimate,.

Standards/Practices

HIPPA, HITECH, SOX, PCI/DSS, TOGAF, ITSM, Capital Market (HFT), Dodd-Frank, TDD, Agile/SCRUM, EDI, APPC Manager (Banyan Vines), SWIFT, ITIL v3 Certified

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