High Volume Fine Dining and Bartending
Resume:
Brent Graflund
*** ******** ***. *******, ** **955
*********@*******.*** 831-***-****
Summary:
I am a friendly and dependable restaurant professional with a strong food/beverage resume. I take pride in my ability to handle high volume situations with calm and positive energy, while still maintaining excellent service standards. I enjoy the challenge of tailoring my service approach to each unique situation, a guest-oriented mindset that I believe makes each shift more fun and rewarding. I am very mindful of the flow between guests, staff, and management, and I strongly believe in making decisions that facilitate the team’s overall goals.
Profile:
* Extensive food and beverage experience, both serving and bartending.
* Very good interpersonal skills, coupled with a strong work ethic.
* A positive, flexible individual that people enjoy working with.
* Genuinely loves providing great service while still helping the team succeed.
* Knowledgeable, engaging and relaxed sales style, placing the guest’s needs first.
* Comfortable recommending spirits and wines, and pairing them with food.
Educational Overview
Bachelor’s Degree in Counseling Psychology from John F. Kennedy University
Master’s Degree in Industrial/Organizational Psychology from University of Phoenix
Employment Experience
Los Laurales Lodge, Carmel Valley 831-***-****
Position: Bartender/server
Manager: Les or Mike
Date: Sep 2024 - Nov 2024
Comments: Bartender/server position in charming established hotel bar/restaurant. Upscale, long term clientele, extremely personal and professional service environment
Mission Ranch, Carmel 831-***-****
Position: Bartender
Manager: Lotte or Suzanne
Date: Jan 2023 - Nov 2024
Comments: Bartender position in very busy bar/restaurant. Built high level cocktails at very fast pace, while remaining accurate and friendly. Strong guest connections and rapport required
Fish Hopper, Monterey 831-***-****
Position: Fine Dining Service
Manager: Matt, Jenny or Dez
Date: June 2022-present (on call)
Comments: Server position in high volume local restaurant. Extensive menu knowledge and service skills required. Strong sales component in employee evaluation, performing at high level.
Embassy Suites, Seaside 831-***-****
Position: Bartender
Manager: Kevin or Derek
Date: June 2022-Feb 2023
Comments: Bartending position in hotel lounge and banquet capacities. Must be able to handle volatile business flow while still providing excellent service. Strong cocktail and wine knowledge and skill required.
Café Sparrow, Aptos 831-***-****
Position: Fine Dining Service
Manager: Julie Montague, Owner/G.M.
Date: Feb 2022-May 2022
Comments: Server position in beloved fine dining restaurant. Top end ingredients, dishes and preparations, Very high service standards, wine service, and menu knowledge required.
Severinos's at the Seacliff Inn, Aptos 831-***-****
Position: Bartender
Managers: Matt Gattlyn
Date: Mar 2022-June 2022
Comments: Bartending position in busy hotel bar/restaurant. Must be able to handle volatile, unpredictable periods of very high volume. Extensive cocktail/wine knowledge required.
Shadowbrook Restaurant, Capitola 831-***-****
Position: Fine Dining Service
Manager: John Skinner, General Manager
Date: March 2014-Feb 2022
Comments: Exacting standards of service and sales are expected in this high volume legendary restaurant. Strong focus on maintaining connection and optimizing guest experience, with elite level knowledge levels of food, wine and spirits.
Silicon Valley Capital Club, San Jose 408-***-****
Position: Bartender
Manager: Milagros Gomez, Food and Beverage Director
Date: May 2012 – March 2014
Comments: Bartending and service in very high end exclusive lounge, featuring fine wines and top shelf spirits. Responsible for crafting consistent and delicious cocktails, recommending top shelf spirits, pairing wines with menu selections, providing exemplary service to members, and assisting with leadership functions and training.
Justin’s, Santa Clara 408-***-****
Position: Assistant General Manager
Manager: Holli McBride, General Manager
Date: November 2012- May 2013
Comments: Lead Server, then AGM position in a fine dining startup. Oversaw opening process, including selection, training, and planning. Responsible for development, scheduling and staffing of entire front of house operations, and all PM floor operations.
Maggiano’s, Santana Row, San Jose 408-***-****
Position: Lead Server
Manager: Andrea Veronick, Ed Unangst, General Manager, Assistant General Manager
Date: October 2010 - February 2013
Comments: High volume foodservice in busy restaurant located in upscale shopping district. Strong focus on team work, guest experience, and meeting sales expectations. Promoted quickly to lead dinner server, responsible for training new staff.
Brittania Arms Bar and Grill, San Jose Airport 408-***-****
Position: Bar Manager
Manager: Cole Bratton, Bar Manager
Date: August 2008 – October 2010
Comments: High volume bartending/leadership positions in extremely busy airport bar and restaurant. Oversaw multiple operational functions, including ordering, inventory control, staffing and scheduling. Participated in opening and building this business, and helped create a positive, professional culture.
EXTENSIVE PRIOR EMPLOYMENT INFORMATION AVAILABLE UPON REQUEST,
INCLUDING SERVER POSITIONS AT:
The Desert Sage – La Quinta, CA
The Brigantine Seafood and Steaks - Del Mar, CA
Scott's Seafood - Laguna Niguel, CA
Contact this candidate