Client Relations Early Childhood

LUCRETIA GREENE

**** ******** ******* *****, *******, MD 20735 ********@*******.*** 240-***-****

Professional Summary

Energetic and compassionate individual with passion for creating nurturing environments for children and fostering their development. Holds extensive knowledge in child development theories and early childhood education with strong skills in program planning and staff supervision. Possesses foundational knowledge in social services and human behavior, coupled with effective communication and problem-solving skills. Committed to making impact on well-being of clients through tailored support and advocacy.

Areas of Expertise

Attention to detail

Client relations

Teamwork and cooperation

Team building

Organizational skills

Excellent Communication

Leadership qualities

Staff management

Safety rules compliance

Staff education

Problem-solving

Client relations

Professional Experience

Childcare Center Director Outreach Christian Center Academy Clinton, MD Apr 1997 to Nov 2024 Communicated with local and state government agencies to maintain compliance with all regulations. Mentor team members to professional growth and enhance overall staff performance. Attended approved training and continuing education courses to maintain certifications. Coordinated special events and field trips that enriched children's learning experiences outside the classroom. Supervised childcare workers and oversaw facility to meet state requirements for education and training. Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review. Case Worker Urban Shelters and Health Care Systems, Washington, DC May 1983 to Apr 1997 Interviewed clients, families, or groups to assess situations. Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients. Educated families on available community resources from housing assistance, financial aid, or healthcare providers. Maintained accurate case documentation, ensuring compliance with regulatory standards. Helped clients find permanent or temporary housing

Army Administrative Specialist U.S. Army Fort Hood, Texas Nov 1979 – Nov 1982 Maintained physical fitness levels to meet demanding operational requirements. Upheld high standards of professionalism both on-and off-duty representing the US military with honor. Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data. Maintained daily report documents, memos and invoices. Skilled at working independently and collaboratively in a team environment. Paid attention to detail while completing assignments. Honorably discharge.

Education

Maryland State Department of Education Child Care Certificate of Completion 1997 Urban Shelters Case Worker Training Program Certificate of Completion 1984 Chesapeake Business Institute Certificate Business Management Completion 1983 Douglas High School, Upper Marlboro, Md Diploma 1979

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