Office Manager Accounts Payable
Resume:
Construction Office Manager
Heather Lucas
********@*****.***
High Springs, Florida
Summary
Focused highly qualified Construction Office Manager successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
Highlights
Organized and detail-oriented
Building codes & regulations
Operation & Project management
Complex problem solving
Reliable loyal dependable team player
Thrive in fast paced multi-tasking environment
Decisive leader
Customer relations specialist
Team building
Superb management skills
Administration & Accounting skills
Experience
Martin Home Exteriors Jacksonville, FL
May 2017 – August 2022
Office Manager
●Manage invoices, travel costs, expense reports and accounts payable.
●Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as procedures, complaints, or construction problems.
●Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
●Track the progress and job costs of multiple projects.
●Use QuickBooks for billing, posting payments, receipts, accounts payable & processing payroll on a weekly basis
●Create bids and proposals submitted to potential customers.
●Coordinate and communicate between field, designers and client.
●Obtain approvals and permits for new jobs, as well as scheduled inspections.
●Created and executed marketing/PR campaigns, including new product introductions and existing product development.
●Participate in the development of construction project & oversee its organization, scheduling, budgeting, and implementation.
●Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
●Complied with federal, state and company policies, procedures and regulations.
J&M Roofing & Restoration / Jacksonville, FL
March 2011 – April 2017
Office/Sales Manager
●Estimated and created budgets for construction projects
●Organize, monitor and evaluate business office operations
●Manage invoices, travel costs, expense reports and accounts payable
●Interact with customers & outside contractors to schedule work as well as to understand and resolve problems
●Track the progress and job costs of multiple projects
●Obtain approvals and permits for new jobs, as well as scheduled inspections
●Daily coordination with the Construction Manager, Superintendent and Foreman
●Responsible for order tracking, material receiving and billing
●Processing of New Hire Paperwork, Drug Testing, other HR duties
●Tracking multiple areas of construction projects, such as RFI's, punch list, meeting minutes, etc
●Taking care of all the documents related formalities
●Inspect or review projects to monitor compliance with building and safety codes, or other regulations
●Reduced and controlled expenses by developing and maintaining an excess material storage warehouse
●Accurately provided status information on project progress to the project management
●Defined project deliverables and monitored status of tasks
●Completed all company insurance renewals including property, Workers’ Compensation, general liability, and commercial auto insurance
●Optimized the overall customer experience through developing a customer satisfaction campaign, which included surveys, referral cash incentive, and customer appreciation correspondence
●Built relationships with key industry insiders
●Qualified competitive subcontractor bids prior to execution of contracts
●Assigned projects and tasks to employees based on their competencies and specialties
●Developed and created a more effective filing system to accelerate paperwork processing
Everlast Roofing Jacksonville, FL
September 2008 - March 2011
Office Manager
●Organize, monitor and evaluate business office operations
●Estimated and created budgets for construction projects
●Organize, monitor and evaluate business office operations
●Manage invoices, travel costs, expense reports and accounts payable
●Interact with customers & outside contractors to schedule work as well as to understand and resolve problems
●Track the progress and job costs of multiple projects
●Obtain approvals and permits for new jobs, as well as schedule inspections
●Daily coordination with Construction Manager, Superintendent and Foreman
●Responsible for order tracking, receiving and billing
●Taking care of all the documents related formalities
●Allocating work assignments and issuing deadlines for office staff
●Motivate, develop, and direct office and field staff, identifying the best people for each task
●Inspect or review projects to monitor compliance with building and safety codes, or other regulations
B & B Stone Creations Jacksonville, Florida
2004 - 2008
Clerical
●Answering and directing phone calls
●Taking and distributing messages
●Maintaining filing systems
●Photocopying, scanning and faxing
●Typing documents and correspondence
●Checking and entering data
●Updating and maintaining databases
●Maintained the front desk and reception area in a neat and organized fashion
●Monitoring and ordering inventory of office supplies
●Made copies, sent faxes and handled all incoming and outgoing correspondence
●Organized files, developed spreadsheets, faxed reports and scanned documents
●Received and screened a high volume of internal and external communications, including email and mail
Education
●Saint Leo University
o1994 - 1996
Business Management minor in Accounting
●Lake Sumter Community College
o2003 - 2004
Achieved: Associates Degree in Business Management
Dean’s List (entire enrollment)
Skills
accounts payable, billing, budgeting, budgets, contracts, client, clients, databases, directing, faxing, filing, HR, inventory, marketing, office, payroll, personnel, progress, proposals, QuickBooks, receiving, recording, RFI, safety, scanning, scheduling, supervisory, phone, Typing,
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