Customer Service United States

Experience

Clinique Consultant

Ulta • Paducah, Kentucky

**/****

Effectively achieving and exceeding sales goal, meanwhile growing the counter by +20% in less than a year. Since joining the Clinique counter, our counter was announced by the CEO of Estee Lauder brands at an Ulta conference for being a top counter in sales across the United States. Working alongside another team member to effectively execute counter sales plan as well as providing top tier customer service to every guest.

Building genuine relationships with guests to maintain trust, which guarantees customer retention. Coaching and training store associates to ensure we win as a team. Lancome Counter Manager

Ulta Beauty • Paducah, KY

02/2019 - 08/2022

Achieving and exceeding counters sales quota by 44% in 2019. Awarded by the President & Chief Operating Officer and Vice President HR, the Loreal Luxe Rising Star Award. This unique award was only presented to 24 people in the Loreal brand across the United States. This award is for achieving the highest level of excellence in customer service. Established brand awareness effectively by coaching and training store team. Ensuring to learn and stay updated on all new products and cosmetic trends.

Executed many store events, those of which exceeded counter goal for event +200%. Ensured the counter was properly stocked and in charge of inventory. Skills

Customer service, Communication skills, Time management, Guest services, Leadership, Sales Experience, Sales & Marketing, Sales Coaching

Education

Associates In Science

West Kentucky Community and Technical College • Paducah, Kentucky 12/2018

Brooklyn Brown

*************@*****.*** / 270-***-**** / Paducah, KY

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