Patient Care Business Administration
Resume:
Ellen J. Morcos
Phone: 732-***-****
Email: *********@*****.***
PROFESSIONAL SUMMARY
Dedicated pharmacist with a record of success in providing exceptional patient care, improving adherence, and exceeding the goals in Operations Scorecard. Eager to utilize both the pharmaceutical and the healthcare management (MBA) education and experience.
EDUCATION
Master of Business Administration in Healthcare Management: University of Texas at Tyler, 2018-2020
Texas pharmacy License: 54825
New Jersey Pharmacy License: 28RI03236400
Tennessee Pharmacy License: 48612
Bachelor of Science in Pharmacy, Cairo University, Egypt, 2000-2005
Bachelor of Art in Business Administration. The American University in Cairo, Egypt, 1999-2005
WORK EXPERIENCE
Pharmacist in Charge: Biohealth rx Pharmacy. June 2024-present.
Sterile compounding for weight loss preparations..
Managing day to day operation.
Recruit, train, and coach the team members to follow the standard of operation.
Ensuring good sterile compounding practices.
Staff Pharmacist, AcariaHealth Pharmacy, Centene Corporation, Houston, Texas. August 2020-June 2024.
Coordinate and assist in managing and participating in pharmacy services including quality assurance and clinical monitoring activities.
Participate in decisions regarding the pharmaceutical services within assigned scope
Receive physician prescription orders and evaluate the appropriateness of these orders for dosage, drug choice, potential drug interactions, route of administration and stability
Review the patient chart for allergies, current and past medical history, clinical laboratory results and concurrent medications
Provide patient counseling, education, and monitoring
Provide clinical interventions
Assess responses to therapy, patient compliance, and ongoing review of drug regimens; report and manage adverse events
Document all communication with physicians, nurses and patients in the patient chart
Assist in the maintenance and upkeep of all necessary paperwork required by state and federal agencies as well as the Joint Commission
Worked with the prescribing physician staff to process prior Authorization prescriptions.
Spoke with the clinical staff to obtain any missing clinical to process the PA.information.
PA process review and evaluating medication coverage with established clinical guidelines
Pharmacy Manager, Walgreens Pharmacy, Houston, TX. August 2017- August 2020:
Recruited, trained, and coached team members to ensure high levels of customer service.
Performed annual review for pharmacy staff members and ensured timely evaluations.
Complied with controlled substance, hazardous materials, and privacy regulations.
Communicated with supervisors to initiate processes for increasing productivity on a weekly basis.
Supervised entire inventory management related to the pharmacy.
Identified opportunities to add value to patients such as MTM, CMR, immunizations.
Particiated in the hiring process of pharmacy students from both Texas Southern University (TSU) and University of Houston College of Pharmacy (UHC) in 2018 and 2019.
Conversion Coach, Rite Aid Conversion Team: Atlanta, GA. November 2018
Coached and assisted Rite Aid pharmacists and pharmacy technicians in the conversion and integration process.
Tutored our operating system (Intercom Plus) to the new team members.
Staff Pharmacist, Walgreens Pharmacy, NJ and TX. August 2008-July 2017
Counseled patients and tried to solve many drug related questions or concerns.
Compounded medications by following standard formulas and processes.
Administered immunizations after careful revew of patients’ specific information.
Reviewed and monitored medications and orders written by physicians in order to ensure their safety and effectiveness.
Performed drug utilization review in order to avoid any durg-drug or durg-food interactions.
Complied with all State and Federal Laws and Regulations.
Pharmacist in Charge, Bayshore HealthMart Pharmacy, Pasadena, TX. August 2014- June 2015
Controlled the work-flow in a private setting community pharmacy.
Received doctor calls including call-in prescriptions and patient counseling issues.
Reviewed and monitored medications and orders written by physicians in order to ensure their safety and effectiveness.
Per-diem Hospital Pharmacist, Clara Mass Medical Center, Belleville, NJ. October 2013-May 2014
Ensured safety and effectiveness of medications ordered.
Provided professional and accurate drug information to other healthcare staff.
Supervised technical staff.
Performed and documented therapeutic interventions.
Ensured all tasks are completed in a timley mannor.
Pharamcy Intern, Walgreens Pharmacy, NJ. July 2007- July 2008
Assisted pharmacists in their day to day tasks.
Prepared prescriptions by counting, pouring, measuring and weighing tablets and medications
Handled third party insurance issues.
Maintained patients’ profiles.
Completed cash register transactions.
Suggested methods to increase efficiency of the pharmacy.
Costing Analyst, Al Ahram Beverages company (ABC), Cairo, Egypt. July 2005- March 2006
Combined data from five different factories each month.
Prepared a consolidating report analyzing the cost per unit of production monthly and periodically.
Reported any unexplained discrepancies to the manager.
Analyzed the trend in the cost per unit of production and reported expectations.
Examined data consistency and accuracy.
COMMUNITY SERVICE
Participated in different walks to fight Diabetes, Multiple Sclerosis, and High Blood Pressure.
Promoted my pharmacy services in the Matawan Towship day in Matawan, NJ.
SKILLS
Demonestrated ability to effectively lead teams.
Detail oriented; excellent decision making skills, typing skills and organizational skills
Strong commitment to working with others from a wide range of ethnic, economic, and cultural backgrounds.
Strong multi-tasking skills with the ability to prioritize tasks.
Experienced with office peograms including MS Excel and PowerPoint
Strategic planning.
Financial analysis.
Regulatory compliance.
REFERENCES
Furnished upon request
Contact this candidate