Customer Service Mental Health
Resume:
Laurel Piscatelli
Customer Service
Lincoln, NE *8516
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
** **** meditation aide
O.U.R. Homes - Lincoln, NE
May 2022 to Aug 2022
Charting, transfers, passing meds, cleaning, filing,food preparation Stock and housekeeping
Von Maur - Lincoln, NE
July 2021 to October 2021
I unloaded a truck twice a week and did housekeeping tasks like cleaning restrooms, entranceways, windows, emptying garbage, cardboard bailer, carpet cleaning and furniture, changed air filters, soap dispensaries, changed all kinds of lights and any other task that was asked of me. Front Line Supervisor
The Community Supports Network - Lincoln, NE
March 2020 to December 2020
I managed six staff who were in charge of taking care of three individuals with extreme behavioral issues in a group home.
Mental Health Security Specialist II
Lincoln Regional Center - Lincoln, NE
September 2019 to January 2020
I worked at the regional center 3rd shift. I did 10 min checks on the patients every hour, charted on the patients, did bathroom and shower observations. I made sure the staff and patients had a safe night every night that I was scheduled, I also did chores such as laundry and cleaning. 1:1 with patients as well.
Wal-Mart Associate
Walmart - Lincoln, NE
November 2018 to June 2019
I did the online shopper job, overnight Stocker. I worked at the walmart here in lincoln as well as the one in New Jersey . I have 5+ years in customer service. CNA - Certified Nursing Assistant
Fellowship Village - Basking Ridge, NJ
December 2012 to October 2014
Helped residents with activities of daily living, took them to all appointments,listened to them, light housekeeping, and accompanied them to events .
Education
Associate in Arts (AA) in Liberal Arts & Sciences
Warren County Community College - Washington, NJ
January 2014 to May 2016
Skills
• Cleaning
• Microsoft Excel
• Microsoft Office
• Management
• Customer service
• Typing
• Patient observation
• English
• Warehouse experience
• Guest services
• Caregiving (3 years)
• Cashiering
• Medical terminology
• Delivery driver experience
• Driving
• Pallet Jack
• Medication administration
• Time management
• Autism experience
• Sales
• Leadership
• Care plans
• Dementia care
• Computer skills
• Childcare
• Data collection
• Senior care
• Communication skills
• Alzheimer's Care
• Patient Care
• Home Care
• Laundry
• Microsoft Outlook
• Computer literacy
• Microsoft Word
• Experience with children
• Memory Care
Certifications and Licenses
CPR
March 2020 to March 2022
BLS Certification
Certified Medication Aide
AED Certification
Assessments
Work style: Reliability — Expert
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Cleaner fit — Proficient
December 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Attention to detail — Completed
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate