Customer Service Sales Floor

James Pittman

*** * ****** **** ****

Lecanto, FL, 34461

352-***-****

***********@*****.***

WORK EXPERIENCE

WINN DIXIE, Crystal River, Florida

Grocery Manager, Jan 2002 – May 2006

· Manage staff, preparing work schedules and assigning specific duties.

· Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

· Manage the movement of goods into and out of production facilities.

· Plan store layouts or design displays.

· Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Overnight Manager, May 2012 – May 2017

· Oversee store operations and responsibility of proper store procedures with a staff of up to fifteen employees and their safety. One of four store key holders with safe combination and store alarm codes. Responsible for opening and closing store, Other duties: Safe drops, unloading and loading trucks using forklifts, power jacks and pallet jacks, price changes, hanging store signage, ordering by telzon gun and inventory, reset shelves and endcaps according to planograms, always 110% Customer Service .

CHESAPEAKE BAGEL BAKERY, Fairfax, Virginia

Manager, Jan 1994 – Aug 1997

· Serve customers in eating places that specialize in fast service and inexpensive carry-out food.

· Accept payment from customers, and make change as necessary.

· Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.

· Communicate with customers regarding orders, comments, and complaints.

· Clean and organize eating, service, and kitchen areas.

· Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.

· Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.

· Relay food orders to cooks.

· Collect and return dirty dishes to the kitchen for washing.

· Perform personnel activities such as supervising and training employees.

· Monitor and order supplies or food items and restock as necessary to maintain inventory.

EDUCATION

Lake Braddock, Springfield, Virginia

High School Diploma, Jun 1984

ADDITIONAL SKILLS

250 n Turkey Pine Loop Lecanto, FL, 34461 352-***-**** ***********@*****.***

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