Business Process Workday Hcm

KALPANA CHAMALA

***************@*****.*** 480-***-**** https://www.linkedin.com/in/rdykalpana

PROFESSIONAL SUMMARY

With 7 years of experience in Workday HCM, I have worked on Implementation, upgrade, maintenance, and support projects. On Functional side- I’ve worked on business process configurations, tenant setup, system updates, reporting, dashboards, and, EIB data loads. My assets are questioning common assumptions, reengineer existing configurations and see every challenge as an opportunity for system improvements. I’m looking forward to joining a team or company which has a challenging environment that keeps me on my toes every day.

PROFESSIONAL EXPERIENCE

Workday Senior HCM Analyst – Cognitive Minds, MI 01/2023 - present

●Redesigned and maintained various business processes - hire, termination, onboarding, job change, comp change, one-time payment, benefit election, performance reviews, job application, and job requisition processes.

●Collaborated with HR and other departments to streamline HR processes and workflows within the HRIS and Identify areas for improvement and implement best practices for data management.

●Gathered business requirements and map to system capabilities and oversee the administration, configuration of the Workday HRIS, ensuring it aligns with business needs.

●Performed Workday administrative functions including security maintenance, business process configuration, tenant configuration, upgrades, data loads, custom and automated reporting, and dashboards.

●Designed and supported Workday system configuration which includes business process changes, tenant level settings, and notifications, to meet the expectations of our clients.

●Supporting major Workday releases by researching new functionality, testing, and implementation

●Managing day-to-day functionality of (HCM) system and taking responsibility for high-quality support and provided continuous improvement of the system.

●Maintained various domain and business process security policies for different functional areas including system, worker data and self-service areas.

●Successfully handled WD feature release project/upgrades including test scripts creation, integration (unit, regression, end - end) testing and recommended system enhancements through change management process.

●Handled Workday 2023R1/R2 upgrades with relevant test strategies and coordinated all HR teams on developing test scripts, unit testing, regression, and Integration testing.

●Maintained accuracy and integrity of all data entered, maintained data in HR systems and databases and assured information is available on a timely basis.

●Recommended business process and system improvements, implementing innovative solutions to support system functionality changes for improving data integrity, data security, and the overall customer experience.

Workday HCM Consultant - JPMC, IN 09/2020 - 11/2021

●Post-production support of HCM– requests, EIBs, config changes, reporting, BP validations, conditioning rules, etc

●Troubleshooting system issues and providing access permissions from a security standpoint.

●Maintained domain security policies and business process security policies for different HCM functional areas.

●Promoted best practices, streamlined data processes, and increased efficiencies within HR community based on Workday HRIS.

●Worked with business stakeholders to gather/discuss business requirements, streamline processes, fit-gap analysis, issue resolutions and developed relevant BR documents.

●Created EIB’s to upload various spreadsheets with data on Job requisitions, hire, onboarding, change job, compensation change, prior comp history, and termination data.

●Created different reports like advanced, matrix, n-box, search, trended and Composite.

●Handled production issues and documented business requirements from stakeholders.

●Handled business processes in different functional domains enabling custom notifications, steps like Report, Action, Approval, To Do, Review document and configured different condition rules based on requirement.

●Recommended and advised on process improvements, innovative solutions, process automation, business requirements gathering/documentation, and work with HRIS Architect to track and configure systems changes.

●Performed group data updates, exports, imports (EIB uploads), clean-ups, and research/reports on any data discrepancies.

●Engaged regularly in Workday online Community, submit brainstorms, keeping HR leadership abreast of relevant information.

●Solid experience with creating calculated fields using different types- extract single instance, lookup related value, extract multi-instance, evaluate expression, true/false, arithmetic, substring, concatenation, and many other fields.

Workday Consultant – AIG Insurance, IN 06/2018 - 08/2020

●Worked on HCM modules – Recruiting, Core HR, Benefits, Compensation, and Payroll

●Worked with business stakeholders to gather/discuss business requirements, streamline processes, fit-gap analysis, issue resolutions and developed relevant BR documents.

●Providing customer-friendly handling and resolution of user inquiries, questions, and problems, auditing of process data, analysis and resolution of problems and special cases, training and communication with Operations, HR Business Partners, and other stakeholders.

●Lead a report optimization project with reporting analysts to run the reports efficiently.

●Effectively partnering with HR, Recruiting, Benefits, Payroll, Finance, IT, and other teams to provide support for requests such as enhancements, addressing defects, and configuring new functionality.

●Created RaaS reports and developed Integration/XSLT codes for Culture Amp, NetSuite, BAMS, Everbridge, Axiom, AD systems.

●Created, maintained, and processed standard and custom ad-hoc reports using calculated fields to meet business needs.

●Solid hands on experience testing – reports, performance logs, business process full process record validation, testing rules/hierarchy, root cause analysis, integration debugging, diagnostic audit files, data change audit files, consolidated reports, profile logs, and developed many integrations in workday eclipse studio development.

●Handled many projects and delivered the results in a data driven fashion with calculated metrics/analytics.

●Troubleshooting system issues and providing access permissions from a security standpoint.

●Recommended best security practices and provide sound solutions to support end to end business processes

●Worked with business stakeholders to gather/discuss business requirements, streamline processes, fit-gap analysis, issue resolutions and developed relevant BR documents.

●Engaged regularly in Workday online Community, submit brainstorms, keeping HR leadership abreast of relevant information

●Collaborated with global cross-functional teams both inside and outside of HR, acting as the analyst and configuration expert for Workday Security and Reporting

●Configured Workday compensation packages, compensation basis including salary, bonus, allowance, commission, and merit plans for multiple countries including bonus plan processing.

●Gathered functional requirements from various business stakeholders and mapped into technical specifications to support the interfaces and existing business processes.

Tableau Developer - ADP 08/2016 - 05/2018

Worked closely with management to prioritize business needs and stay up to date with the goals of the organization as they evolve. Also work with other departments to find new ways to improve opportunities

Requirement gathering & understanding, effort estimation, technical design, project planning and monitoring

Understood and analyze the data to find patterns and valuable business insights

Facilitated change and innovation to legacy systems and processes

Required to review the day to day delivery work with the team, ensuring a robust process implementation, identifying project/program delivery risks and work on risk mitigation.

Create documentation and technical specifications for reporting solutions, develop procedures/standard work, support readiness/training activities to end users.

Coordinate new reporting requests/changes to ensure accuracy and consistency of reports and with Information Technology and Information Security in the configuration design for user access of the survey results.

Documented best practices for Tableau development, deployment, and maintenance.

Developed and provided training and support to product owners on Tableau functionality and best practices.

WORKDAY SKILLS

●HCM: Recruiting, Core HR, Compensation, Benefits, Learning, Talent, and Performance

●Business Process: BP Configurations, condition rules, notifications, BP Steps, flow diagrams.

●Data reporting: Simple, advanced, matrix, n-box, trended, search and transpose reports.

●Reporting and Analytics: Workday Reports, Tableau, Calculated Fields, Dashboards, Metrics, Configuring profile groups & summary.

●Recruiting: Job requisitions, job applications, recruiter dashboard, security roles setup

●Compensation: Compensation package, grade, comp plans and eligibility rules.

●Talent/Performance Management: Goals/feedback, performance reviews, competency, and Talent Cards.

TECHNICAL SKILLS

●Programming Languages & Databases: Python, PostgreSQL, MySQL, Oracle, MongoDB, DynamoDB

●Data Analytical Tools & Frameworks: Tableau/Power BI, Excel, MATLAB & Flask, Gradio, Django

EDUCATION

Masters in Data Science - University of New Haven, CT 3.9 GPA, 05/2023

Bachelors in Electronics- Santhiram Engineering College, IN 3.2 GPA, 04/2016

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