Customer Service Information Technology
Resume:
Brittany Havens
Indianapolis, IN *****
317-***-**** – **************@***.***
www.linkedin.com/in/brittany-havens
Professional Profile
Professional security for 2 years with CSC at the Convention Center and Lucas Oil. Skilled in customer service, CPR/First Aid and writing detailed reports. Trained in patrolling the area for safety and security.
Skills
●Problem solving
●Time management
●Monitoring
●Crisis communication
●Organization
●Adaptability
●Teamwork
●Detail oriented
●Social perceptiveness
Education And Training
Ivy Tech Community College Indianapolis, IN
Associate of Applied Science in Health Information Technology May 2021
Associate of Applied Science in Healthcare Specialist - Clinical Support Dec. 2018
Certifications in Insurance Coding, Medical Office Administration, and Dementia Care
Relevant coursework: Anatomy and Physiology, Medical Terminology, and Introduction to Microcomputers
●National Society of Leadership and Success
●Awarded Dean's List in Fall 2017 and Fall 2018
●
Relevant Experience
Lucas Oil Security Indianapolis, IN 4/22- Present
●Trained in using the wand and pat downs
●Inspect belongings and monitor the metal detector
●Respond promptly to alarms, incidents and calls and take necessary action
Indiana Convention Center Indianapolis, IN 12/2020 - 4/2022
●Locked doors to secure the building
●Circulated among visitors to preserve and protect the property
●Wrote reports of property damage and presence of unauthorized persons
●Worked with the police on filling out an incident report of an unauthorized person
●Directed a paramedic to a woman who was incapacitated
Work History
GRM
Indianapolis, IN
Paper sorter/Housekeeper
2/2022 - Present
Goodwill
Indianapolis, IN
Book Scanner
7/13/2017-12/2020
Motel 6
Indianapolis, IN
Hotel Maid
3/21/2014 - 4/3/2017
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