Operational Excellence Warehouse Manager
Resume:
Michael Moulton
A natural leader and seasoned professional with a vast range of unique experiences that will serve valuable across a variety of industries.
PROFILE
A customer-focused professional with a unique portfolio of cross-industrial hands-on experience that lays the foundation for tremendous success. Committed to operational excellence through providing high quality service. Thrives under pressure, approaching challenges with optimism, ease, and a solutions-based approach for timely resolutions. Excellent communication skills are reflected through fostering strong professional relationships with internal and external stakeholders. Overall, brings exceptional professional integrity to the table, which is backed by a valuable combination of skills for optimal results. Strong Oral & Written English Skills
OVERVIEW OF SKILLS & KNOWLEDGE
Punctual with exceptional time management skills with proven consistency in meeting strict deadlines while exceeding expectations through optimal quality and accuracy. Incredibly resourceful advocate for ongoing learning, picking up new skills and knowledge independently and swiftly.
Extremely safety-conscious on jobsites and within various working environments, ensuring compliance with established guidelines with a record of no lost-time accidents. Organized and reliable with a proven strength in balancing numerous competing tasks simultaneously while maintaining accuracy.
Versatile and flexible, adapting to job changes, and new working environments easily and with minimal disruption to workflows.
Well-versed in assisting customers, diffusing escalations, as needed, by providing solutions that align with organizational standards and client needs. Keen attention to detail, seizing opportunities to streamline processes, drive cost savings, improve efficiency, achieve results, and meet performance targets. Works well with customers, colleagues, and management, always demonstrating a phenomenal work ethic.
PROFESSIONAL EXPERIENCE
WaveStar Networks 2011 – Present
Warehouse Manager
• Accountable for inventory management functions to ensure that all necessary items are stocked and available.
• Ensures that shipping and receiving activities are coordinated in a timely manner while optimizing warehouse layout and internal workflows.
• Extremely knowledgeable on established safety regulations to ensure the safe management of vehicles.
• Leverages outstanding leadership skills to manage operational tasks within the warehouse and ensure a safe, clean, and functional work environment.
• Handles the timely and efficient delivery of materials, which includes various locations across the Greater Toronto Area (GTA).
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MICHAEL MOULTON
2
Ajax Taxi 2011 – Present
Taxi Driver
• Provides exemplary service to a diverse clientele through the safe and efficient operation of Taxi vehicles, ensuring timely connections from point A to B.
• Handles vulnerable situations with higher-risk customers using an anti-oppressive approach to diffuse escalated situations promptly.
• Maintains a keen attention to detail when conducting inspections to ensure the vehicle is cleared for safe operation.
• Ensures that up to date and accurate records are maintained for all pick-ups and drop- offs and that the files are easily accessible when needed.
• Negotiates rates (on a situational basis) and accurately facilitates cash, debit, and credit transactions for clients.
• Demonstrated a strong working knowledge of Ajax and surrounding areas, which informed a knowledge of the fastest routes and roadways.
ICS Courier 2011 – 2012
Delivery Professional
• Selected to safely operate a company vehicle as a licensed driver with a clean driving aspect.
• Ensured that parcels were delivered to various customers, ensuring adherence to predetermined routes.
• Accurately tracked and sorted numerous parcels that were flagged for next-day delivery to ensure compliance with pre-established timeframes.
• Deal with customers daily, ensuring friendly and professional service and building strong relationships built on trust.
Clintar Grounds Maintenance Services 2009 – 2010
Maintenance Worker
• Responsible for property maintenance of businesses and hospitals, which included day-to- day involvement in customer interactions.
• Accountable for managing clean-up of contracted properties, utilizing log sheets to ensure accurately tracked information for insurance purposes.
• Remained on-call in the winter, responding promptly and effectively to work-related requests for seasonal services, such as snowploughing.
• Handled a variety of tasks, including cutting lawns, trimming hedges/grass/trees, cleaning up leaves, shovelling/salting steps and walkways, and performing snowplough services.
• Responded to requests and oversaw jobs within the Durham area, and operated a truck
& trailer, when required.
• Applied a solid working knowledge of the safe and efficient operation of tools, such as rakes, trimmers, leaf blowers, shovels.
Royal Ashburn Golf & Country Club 2009
Maintenance Worker
• Point person for various maintenance tasks and projects onsite, ensuring the timely response to various types of requests.
• Played a key role in the overall set-up and take-down for weddings, and other events, resulting in seamless execution.
• Ensured that all areas of facilities were upkept, clean, and functional for customers and special events.
Tucker Property Services-Pickering 2008 – 2009
General Labourer/Driver
• Responsible for property maintenance of churches and co-ops, which included customer service, maintenance responsivities, completing log sheets, and the safe operation of a truck with plough and salter on a seasonal basis.
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