Part-Time Customer Service

MOLLY R. KAUFMAN

Miami, FL 786-***-**** ************@***.*** www.linkedin.com/in/mollykauf

EDUCATION

University of Florida Warrington College of Business Bachelor of Science in Business Administration, Marketing, Minor in Economics Gainesville, FL

May 2024

• GPA: 3.73/4.00

Relevant Coursework: Principles of Marketing, Consumer Behavior, Programming Fundamentals (1&2), Business Finance, Intro to Financial Accounting, Calculus 3, Professional Selling, Managerial Economics EXPERIENCE

Cherokee Lake LLC

High-Profile Family Nanny/Personal Assistant

Miami, FL

Aug 2024 – Oct 2024

• Managed high-profile clients’ schedules, appointments, and events, ensuring seamless coordination with media, promotional activities, and brand partnerships

• Provided personalized childcare, organizing educational and recreational activities that align with the children’s developmental needs and family’s public commitments

The Lastinger Center for Learning University of Florida Operations Student Assistant

Gainesville, FL

Jan 2023 – May 2024

• Managed incoming phone inquiries, organized employee events, and coordinated the packaging and distributions for over 2000 learning resources, benefitting low-income students across Florida

• Utilized Excel, Dropbox, and Teams for data organization, management, analysis, and reporting, as well as creating over 200 PR packages for employees and teachers across Florida while streamlining project workflows and supporting center operations.

Study Edge

Marketing intern/Campus Ambassador

Gainesville, FL

Aug 2021 – May 2023

• Implemented integrated marketing campaigns that increased brand awareness and conversions through 11 various digital and traditional communication channels

• Analyzed consumer behavior and operations efficiency and provided comprehensive feedback to improve the marketing and operations department

• Developed and spearheaded strategies to reach various target audiences consisting of elite STEM and business university students; directly increasing the consumer base by 55% compared to the previous year MAR JCC Camp Sol Taplin

Unit Leader (Summers)

Miami, FL

Jun 2018 – Aug 2023

• Demonstrated leadership by overseeing a diverse group of 130 children, aged 3-14, and excelled in planning and supervising daily activities

• Employed efficient communication strategies to seamlessly coordinate with lower-level managers and parents, ensuring a well- structured and organized camp experience

• Mediated operational challenged within an ambiguous environment, prioritizing the welfare of both campers and staff, resulting in high retention rates among children

MAR JCC Ziff Gymnastics

Gymnastics Coach

Miami, FL

Aug 2018 – May 2022

• Developed weekly lesson plans tailored to the unique needs and abilities of children aged 3-16, emphasizing skill development, safety, and positively impacting their confidence LEADERSHIP AND PROFESSIONAL DEVELOPMENT

Extern

Content Creation & Digital Marketing Externship

Gainesville, FL

Mar 2024 – May 2024

• Utilized SEO tools and keyword metrics to identify and categorize keywords relevant to the company and industry it functions in based on search intent

• Crafted three SEO keyword-optimized blog posts using AI generation tools to enhance the website’s search engine visibility The Women’s Network

Vice President of Diversity, Equity, and Inclusion Gainesville, FL

Jan 2022 – Aug 2023

• Planned and oversaw general body meetings discussing DEI topics such as implicit bias and imposter syndrome, resulting in a better understanding of the nuances of DEI and the role it plays in everyday life

• Developed interpersonal communication skills by organizing a panel and collaborating with professionals from different companies including Amazon, UNICEF, and Microsoft, providing members an opportunity to network and learn about each company’s DEI efforts

• ADDITIONAL Awards: Graduated DEVELOPMENT Cum Laude, Dean’s List, MFOS Scholar Award, FL Academic Scholars Award

• Skills: SQL, SEO, Java, C++, Adobe Creative Cloud, Microsoft Office Suite, Canva, Social Media Certified - Hub Spot, Email Marketing: Strategy and Optimization Certified - LinkedIn

• Interests: Fitness, coffee, social media, music

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