Office Manager Change Management
Resume:
Shannon Palmer Houston Texas *****
**********@*****.***
Summary
• Professional with 15 years of experience in C level / LT Executive Support and Office Management.
• Highly motivated professional with exceptional organizational skills; exemplary abilities in managing multiple objectives simultaneously.
• Highly flexible and adaptive to the changing needs of the organization, change management and re organization facilitation skills.
• Have effective problem-assessment and problem solving skills; delegation and strong communication and editorial abilities include word processing, spreadsheets, graphics.
• Expense reporting, Procurement, AR and AP, Resource allocation and process mapping for resource time management and projected completion time estimates.
• Advanced in latest Microsoft Office Suite.
Technical Skills
MS Word, MS Word Excel, MS Word Outlook, MS Word PowerPoint, MS Word Access, Publisher Visio, Project, Mac Advanced skill in Databases
Record keeping type programs such as SharePoint, Concur, T&E, Cisco telepresence, WebEx conferencing application & Office Communicator SAP, Portal SNAP, Oracle Hyperion + several office functions (Card scan, Dropbox, Photoshop, Adobe) and many custom programs such as CRM and Synergi. Professional Experience:
Eni Versalis Americas
Assistant to CEO/ Office Manager February 2018 - Present
• Manage leadership team / assist them to manage their direct reports
• Coordinate work flows
• Take initiative in CEO's absence
• Coordinate safety with hris department
• Liaison with audit teams to communicate changes and or findings to CEO and correction plans to implement
• Budgets drafts and approvals with finance team
• Gain approval from HQ for all CEO’s expenditures
• Keep teams projects on schedule, touching base, coordinating update mertings and support if necessary
• Work with HR for interim employment and reporting
• Maintain procedures manual to ensure consistent performance of routines
• Management and scheduling of executive travel and travel reporting and approvals
• Compose correspondence/reports on behalf of CEO and leadership team
• Research, draft and reports and all presentations for all teams
• Maintain calendar; ascertain which events require CEO's presence
• Make all necessary arrangements for meetings for the CEO and other executives.
• Fix commitments to maximize CEO's time efficiency; allow decision/desk time
• When CEO chairs meetings - prepare agenda in advance, arrange meeting facilities, follow up
• Arrange travel for CEO and other executives through internal and outside agents
• Complete expense reports after trip, expense reporting and approvals
• Organize and plan the events, arranging details as outlined by the CEO.
• Propose budget for approval of the CEO and maintain approved budget for the event.
• Certified First Aid and Company Fire Warden with respect to building codes and company policy All Tech at Chevron, Houston, TX
Senior Admin Assistant ETC Technical Computing
Mar 2017-Nov 2017
Responsibilities:
Global Mobility Administrator- process management for all ordering and upgrades for company cell phones, MIFI. High level reporting and analysis including managing a high volume functional mailbox and dealing directly with external vendors. Training and managing coordinators in other locations.
• SharePoint and notification tracking support for trainings
• Windows 365 Global upgrade support.
• Procurement and Cost center coding and billing tracking, submissions and key count analytics.
• Global SharePoint and Outlook group management (around 30)
• On/Off boarding interns and FTE interns and department and individual moves and basic Administrative daily work ordering supplies, expense reporting and floor management, org charts and events. Veterans Sourcing Group at JP Morgan Chase, Houston, TX Executive Assistant / Sr. Risk Officer
Apr 2016 to Feb 2017
Responsibilities:
• Involved in Investment Committee postings on SharePoint and notifications of time sensitive reviews for mult4i million-dollarcommercial real estate loans.
• Travel and Calendar Management for ultra-high profile Executive, Expense reporting using Concur program.
• Involved in Meetings, scheduling and calls using Skype for business Halliburton, Houston, TX
Project Specialist -HR Talent Management
May 2014- March 2016
Responsibilities:
• Supported Global Competency Council, Change Management, the Director of Talent Management, Global Talent Development Group, The University Recruiting program and backup Exec Admin to the VP of Global Human Resources.
• SharePoint Administrator within the TM umbrella including Global Training and Development, Global Competency Program support. DOI Executive Assessments.
• Maintained highly confidential information, personnel updates, and Global HR announcements.
• Projected and processed mapping and resource allocation, including both inventory and talent placement. Timekeeping in SAP. Change Management team support, presentations and employee morale activities.
• Global Organization Charts, Active population keeper and personnel reporting. Space allocation and office moves, including on and off boarding. *Interns and University tours, logistics and planning phases of logistics.
• Expertise in special event and offsite event planning.
• Team building facilitation support.
• Meeting facilitation
• Posting of recordings graphics and content.
Hire Power @ BP - Chief Technology Office, Houston, TX Executive PA
Apr 2013- Apr 2014
Responsibilities:
• Executive PA to the Chief of Staff, Chief Technology Office as well as support of the Offshore Activity Scheduling Manager for GoM Deepwater Region.
• Designed and maintained the presentations and reports for the Leadership Team
• Responsible for managing calendars
• Events Coordinator for Executives and Managers: reserve room, order catering for offsite and onsite events
• Scheduled conference calls Outlook*Order cell phones credit cards and services for various Bp employees and interns.
• Travel liaison using CWT, Amex, Concur and E-expense reporting software. Your Personable Chef & Melange Catering, Houston, TX Developer/Coordinator
Dec 2010 - Apr 2013
Responsibilities:
• Consulted with Melange as a Sanitation advisor, Menu Developer, Kitchen Manager, Events coordinator
• Supervisor of 12-18 employees
Chevron, Houston, TX
Administrative Assistant
Apr 2008 - Nov 2010
Responsibilities:
• Senior Admin Assistant to the Director, Market Research & Analysis and Supply Chain Manager for Oronite. Logistics Coordinator for the Leadership Team
• Events Coordinator for Executives and Managers: reserve room, order catering for offsite and onsite events
• Scheduled conference calls using the Chevron Meeting place Web Conferencing
• Ordered supplies and services for various Chevron employees.
• Travel arrangements and logistics.
• On and Off boarding of Interns and New Hires.
• Managed deadlines with excellent organizational skills Girl Scouts of San Jacinto, Houston, TX
Executive Administrative Assistant
Jun 2007 - Jan 2008
Responsibilities:
• Executive Administrative Assistant/Vice President of Membership Services, liaison to the Board of directors and the GSSJC Land Committee.
• Oversaw Memberships which included product sales, adult development properties and membership
• Procurement; Events coordinator; Preparing/submitting TEA
• Responsible for updating general ledger; cost center coding and special Projects duties as assigned Burnett Staffing, Houston, TX
HR Support/ Admin Support professional
May 2006 - Apr 2007
Responsibilities:
• Baylor College of Medicine - performed all Correspondence for Dr. Jefferson and supported HR/Benefits department as well.
• Southwest Orthopedic Group - Support to the department head all correspondence functions, memos, emails as well as Payroll, HR, Accounting, and Invoicing
• Burnett Corporate Office - HR functions, degree verifications, reference checks, and employee documentation.
• Marathon Oil Company- Assisted VP of HESS group in organizing candidate's correspondence for the Scholarship award from Equatorial Guinea
Fayez Sarofim & Co., Houston, TX
Administrative Assistant Central Office and Reception Jan 2001 - Jul 200S
Responsibilities:
• Documented Imaging, Client Relations, Secretarial phone pool and relief Receptionist
• Screened all incoming calls for the Leadership Team
• Maintained database consisting of highly confidential information; Managed calendar/email
• Proofed the client's' portfolio analysis and appraisals; Performed various accounting functions
• Logistics coordinator for the Leadership Team; Events coordinator; Assisted with the Business Continuity Plan for the company and its reorganization after 9/11
• Prepared high level presentations, and spreadsheets containing confidential financial information.
• Managed the entire inventory of office supplies and snacks for the office
• Managed database of offsite storage and retrieval, disposal deadlines w Iron Mountain Education
• General Coursework Lone Star College, Houston, TX
• Microsoft Office User Specialist (MOUS) CERTIFIED, Clear Lake Texas
• Culinary Institute LeNotre, Sous Chef De Culinary Arts, Houston Tx.
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