Assistant Manager

+213*********

ZAITER

CONTACTS

Excel

CRM

PROFESSIONAL EXPERIENCE

LANGUAGES

SALES / CASHIER

AZADEA DESIGN ALGERIA AND SPA 2018-2024

SOFIANE

** ***** ***

DIPLOMAS AND QUALIFICATIONS

****-**** Scientific Baccalaureate.

2012-2016 2nd year Hydraulic specialty at USTHB

2015-2024 AZADEA.

- Customer service training (sales technique and customer relations, management of sales indicators),

- Training on VOC (Voice of Customer), training on fashion styling, Outfits trends, trends and fashion wear, approaching customers

- Stock training (stock management, inventory, cycle count, receiving, transfer between stores, return to warehouse, etc.…)

- Product knowledge training

- Training on the cash register + training at CITY BANK on the cash register

Français : Courant

Arabe : Courant

Englais : Bon

Softwares

Microsoft Office Pack

HRMS

Spirit and sense of teamwork Time

and priority management Responsive

and creative Passionate about

learning

SKILLS

• Contribute to the achievement of targets and turnover.

• Liaise between the team and the back office. And cummunicate with them

• Lead, motivate team members and provide them with the necessary support in terms of training and development in order to optimize best results.

• did with the team mumbers IN STORE training such ( grooming, customer service,Cx crash, approaching customers...) to ensure the higest standars of Customer service

• The organization and implementation of commercial operations, and merchandising.

• Administrative management of the store (scheduling, delivery control, receiving of goods. Transfer between stores.. new ítems feedback, reinforcement..) also all the tasks related to the operation side

• .conduct the Monthly RFID, EOY and EOS cycles counts.

• Prepare weekly and monthly reports, and challenges to share them with the managers on weely and daily meetings.

• prepare weekly and daily targets, zoning and floor coverage, to share them with the staff mumbers on weekly and daily meetings.

• follow up on sales and achivements, set and propose action plan to the shop manager accordingly.

• Work in pairs and then independently on all tasks in store to support the Store Manager, also replacing him when needed

• ensure the opening and closing of the shop and point of sale.

• Lead meetings and Japnese meetings for the team, involve and motivate staff to improve best results.

• working on KPIS, ( UPT, AVG BSKT, AVG PRC, RPV, Cr%, RPV …)and set action plan to enhace them and ensure best results,

• Prepare management information reports on store performance to allow informed decision-making.

ASSISTANT MANAGER 2

AZADEA DESIGN ALGERIA AND SPA October 2015-2017

+213560.17.85.87

Cite 1100 lgmnts, bt 60

N:01, dar el beida - alger

*******.***@*****.***

• Manage stocks and carry out inventories

• Respect the mandatory safety rules and control in the main cash register premises

• Report anomalies to my manager

• Manage the various cash registers in the store

• Enter accounting entries on JDE

MAGASIN FASION POINT (REGHAIA) 2012

SALE ASSICIATE

BOITE DE COMMUNICATION NCH / LCP 2012-2014

SUPERVISOR

• Assist customers and respond to requests for information. Arrange items in the shelves

• Check price labeling

• Provide requested information, demonstrate items if necessary

• Collect payments

• Optionally, record revenue at the end of the day, check stocks and place orders

• Monitor unexpected performance.

• Take the necessary measures to ensure that the team complies with the company’s norms and standards

• Plan Manage your team Organize, lead and control well

Contact this candidate