Business Analyst Senior

SUMMARY

With over ** years of extensive experience in IT systems analysis and design, I am a seasoned Senior Business Analyst. My professional journey includes numerous accomplishments in both private and public sector projects. I have developed and managed complex IT solutions, led cross-functional teams, and obtained various certifications in Agile, Data Analytics, and Oracle. My expertise lies in understanding business needs and crafting tailored, technology-driven solutions. EXPERIENCE

Senior Business Analyst

Al Emarat for Solution Systems and Business Consultancy www.essbc.ae (UAE)

(2021 – Present)

(2015 – 2019)

• Understand and create the project’s business case

• Identify and propose technology solutions viable to the business case

• Analyze and decompose complex requirements

• Document requirements, create use cases and process models

• Participate in code deployment and migration

Senior Business Analyst

Reach Group www.reachgroup.ae (UAE)

(2019 – 2020)

• Work with different business users and other experts to address business needs

• Gather requirements from different stakeholders and create the Business Requirement Document

• Generate interface designs, prototypes, data flow diagrams and system models

• Assist the technical team and strengthen their understanding of the solution to be developed

Business System Analyst

Al-Jalees for E-Commerce www.jalees.com (UAE)

(2013 – 2015)

• Identify business requirements

• Develop system designs

• Manage project timelines and budgets

Business System Analyst

Yarmouk Private University www.ypu.edu.sy (Syria)

(2011 – 2012)

• Conduct system analysis and improvements

• Provide technical support to faculty staff

Murhaf Alsaadi

Senior Business Analyst

Scrum Product Owner

Sharjah, UAE

Email: ******.*******@*****.***

Mobile: +971-**-*******

LinkedIn: https://www.linkedin.com/in/murhaf-alsaadi-782a932b

IT/Communication Officer

United Nation – UN Development Program www.sy.undp.org (Syria)

(11/2010 – 02/2011)

• Manage IT and communication needs in various UN projects

Data Analyst

United Nation – UN Volunteers www.unv.org (Syria)

(08/2010 – 10/2010)

• Analyze data for several UN initiatives

System Analyst & Oracle Developer

Soft CAD (Syria)

(2007 – 2008)

• Develop Oracle-based applications and systems solutions

System Analyst & Oracle Developer

Arabic Computer Center (Syria)

(2003 – 2006)

• Develop Oracle-based applications and systems solutions CUSTOMERS & PROJECTS

Ministry of Health and Prevention www.mohap.gov.ae

• Nursing Recruitment System: Simplify the process of hiring nurses in healthcare institutions

• Evaluation for Medical Professionals System: Monitor the performance of health professionals to ensure high standards of care

• Online Registration of Residency: Facilitate the application and enrollment process for medical residency through web-based platform

• Medical Facility Licensing System: Manage the licensing and regulatory compliance of healthcare facilities to ensure they meet required standard

• 7 Stars Evaluation: Assess and rate the performance of IT professionals to ensure high-quality performance and service delivery

Dubai municipality – Dubai Gov. www.dm.gov.ae

• DM360 – HR Dept: Handle different aspects of human resources, including hiring, employee engagement, and professional development

Ajman Port and Customs – Ajman Gov. www.ajmanport.gov.ae

• Customs Intelligent System: Automate and streamline customs processes, enhancing efficiency and compliance in international trade

• Remote Inspection System: Use technology like video conferencing for inspections without needing inspectors to be physically present

Directorate of Human Resources – Sharjah Gov. www.hr.sharjah.ae

• HR E-Gate: Manage various human resources functions, including employee records, payroll, and performance evaluations

Department of Economic Development – Ajman Gov. www.ajmanded.ae

• Economic License System: Manage the issuance and renewal of business licenses, ensuring compliance with regulatory requirements

• Economic Permits System: Manage the issuance and renewal the permits to ensure businesses comply with regulatory standards

• DED E-Services: Online platform that helps businesses in manage licensing, permits, and regulatory requirements efficiently

• Single-Window Project: Simplify the customer’s journey for obtaining the required approvals by linking with strategic partners

EDUCATION

Bachelor’s degree in Software Engineering and Information Systems (1998 – 2003) Damascus University – Syria

CERTIFICATIONS

Agile Scrum Leadership Accredited Certification (2024) https://www.scrum-institute.org/badges/838***********

Scrum Product Owner Accredited Certification (2024) https://www.scrum-institute.org/badges/875***********

Google Data Analytics Certification (2023) https://coursera.org/verify/professional-cert/V4GAHN5KYPGB STRENGTHS

Problem Solving and Leadership

Good interpersonal communication skills

Out of the box thinking

Team player

Well organized and self-motivated

LANGUAGES

Arabic: Native

English: Good

SKILLS

Waterfall Agile scrum Visio Balsamiq Power BI

SQL Oracle Statistics Data structure Well Organized PERSONAL INFORMATION

Date of Birth: 15-07-1980

Marital Status: Married

Visa: Valid employment visa in UAE

Driving License: Valid UAE driving license

Contact this candidate