Sales Support Coordinator

Sitara Rajpari

469-***-**** *********@*****.***

EDUCATION EXPERIENCE

American Intercontinental University February 2025 Bachelor of Healthcare Management Collin College December 2018 Medical Billing and Coding PROFESSIONAL EXPERIENCE

Cisco Meraki, Addison, TX, September 2024 - Current Sales Support Coordinator

● Route deals to appropriate owners to optimize sales operations

● Match Meraki's existing customer and reseller database to that of Cisco's

● Analyze and assign cases in accordance with sales rules

● Conduct end-customer research

● Review and verify applications from partners

Work cross-functionally with teams to respond to critical sales issues AMN Healthcare, Las Colinas, TX May 2022- January 2024 Sales Support Coordinator

● Assist with securing escalated contract approvals by coordinating client contact and AMN stakeholders (legal, risk management and sales leadership) and gathering account information, revenue and supporting documentation in order to increase business while reducing liability exposure.

● Highlight specific contract components where AMN can improve contract terms (e.g. auto renewal clause, bill rates, indemnification, additional insurance terms, per diem tax, etc.) by closely monitoring agreement language in order to increase client by client profitability and reduce liability exposure.

● Generate client sales and activity reports using AMIE, Brain and Excel, on a weekly to monthly basis in order to submit for management and client review for analysis of placement and sales activities.

● Administer all content and resources for the Workforce Solutions home page on Connections intranet site by editing and uploading graphics and documents. Verizon, Las Colinas, TX January 2023-July 2023 Project Business Coordinator- II

● ensuring the schedule, budget and details of a given task are well organized ● communicate with various departments to keep everyone on board about any changes to the project plan

● they organize reporting, plan meetings and provide updates to project managers ● Used softwares like Super Libra, Salesforce Classic and Lightning, GSuite, Smartsheet, and Tableau to export and analyze data.

Capital One, Plano, TX October 2021-May 2022 Commercial Card Sales Support Coordinator

● Maintain and update CRM system regarding sales calls, pipelines and closed sales ● Design and implement plans in partnership with the client’s AP and internal Capital One partners to ensure the company meets their expected return with our card programs

● Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business, which link back to Capital One’s solutions

● Build broad and technical product knowledge and an understanding of how client-side processes should work with our products and services

Nylo Plano Dallas, Plano, TX April 2021-November 2021 Front Office Supervisor

● Trains, cross –trains, and retrains all front office personnel.

● Maintains working relationships and communicates with all departments.

● Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor the selling status of the house daily. Ie flash report, allowance etc.

● Operates all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Canopy Frisco Station, Frisco, TX Sales Coordinator March 2020-April 2021

● Generate and distribute various sales reports and statistical analysis as requested.

● Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.

● Follow company policies and procedures and department SOP’s are able to effectively communicate them to others.

● Compose and produce all written correspondence, memos, sales literature and manuals. Hilton Corporate, Addison, TX

Coordinator, Sales Support June 2020-March 2021

● Work as the dedicated follow-up for accounts and account owners, as well as call support for both customers and hotels.

● Perform a daily review of available performance reporting focused on business demands and work on action plans to address opportunities within your respective Sales team.

● Build ideas to troubleshoot the team's current stressors and contributors to work/life balance issues, and areas where time or resources are being wasted.

● Manage inbox coverage for your clients to address out-of-office situations and Fires & Favors support for accounts, either through Guest Assistance or directly with hotels. Skills

● Proficient with Microsoft Word, Excel & PowerPoint

● Strong Collaboration and teamwork skills

● Excellent written and oral communication

● Strong leadership and time management skills

● Advance with SaleForce

Volunteer Work

● KC- Education fund for children below poverty line

● K2C- A nutrition fund for underprivileged families and children

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