Program Manager Technical Lead, Engineering Manager, DevOps, Product v

Rahul Dang

TECHNICAL MANAGER

Personal Profile

623-***-****

************@*****.***

Skills

Python

Shell Scripting

Linux ( CentOS / Unbuntu )

Agile Methodologies

RESTful API Services

Stakeholder Management

Leadership & Team Management

Cloud ( AWS / OCI )

Terraform

Ansible

GIT

Jenkins

Docker

Database ( PostgreSQL / MySQL / NoSQL )

Virtualization ( VMware / ESXi )

AI / ML ( Spacy / Langchain / OpenAI )

Professional Certifications

• Applied Data Science I

(Python)

• OCI Certified Architect

• Google IT Automation With

Python

• Connected Manager (Harvard)

• Product Management (Aha!)

Professional Summary

Over a decade of experience as a technical lead, People Manager, Product Owner, Systems adminstrator, working on multiple technologies in tech support and engineering domains. I consider myself as a good problem solver and a quick handler of any situation. Love to work on the front foot while driving any initiative. Always keen to work in the areas of automation and innovation. Actively contributing to Technical Writing, Content Creation, and building end-to-end organization-scoped automation solutions for Cisco (Project)

Employment History

Technical Manager, Capgemini Engineering ( Project - Cisco ) 05/2015 - Present

• Led a team of software engineers in testing, refactoring, and migrating data services solution from an older platform to a newer one within WebEx ecosystem

• Led the design and development of software solutions and webservices, ensuring quality and adherence to engineering best practices

• Building and designing from conception to implementation more than 5 automation solutions' prototypes / proof-of-concepts for client as well the parent company

• Worked with multiple microservices, new components and have integrated them using RESTful APIs, thus exhibiting skill in understanding service interdependencies and limitations

• Leveraged Ansible and Terraform for infrastructure provisioning and configuration management in AWS cloud

• Collaborated closely with product, engineering, and leadership teams to ensure alignment with project goals and timelines, while sticking to project management stages to achieve project objectives and deliverables

• Successfully managed in achieving optimal project outcomes, using project management methodologies such as Lean Six Sigma - DMAIC et al.

• Organizing team's sprints and collaborating with product / project managers

• Other responsibilities include conducting interviews to select a suitable candidate, mentoring junior members of my team, generating Quarterly Business review (QBR) reports from technical front, raising knowledge base articles on cross-functional platforms for other teams to leverage my experience, et al.

• Experience as a People Manager for a team of 10 – Responsible for onboarding, training, upskilling, effective feedback, empowering, evaluating performance, addressing conflicts, et al.

Business Analyst, HCL Technologies ( Project - Dow Jones ) 10/2012 - 05/2015

Worked using state-of-the-art stock technologies (Zipper at NYSE) with Stakeholders for efficient and streamless availability of their services. Closely engaging to understand their requirements and accordingly implementing a solution that fulfills their needs. Other responsibilities include -

• Ensuring service level agreements are met

• Troubleshooting server performance and script-related issues

• Software installation, upgrades, troubleshooting and maintaining Unix servers Education

Computer Science Engineering, Punjab Technical University 08/2008 - 07/2012