Data Entry Customer Service

Kesha Jackson

North Las Vegas, NV

Customer Service skilled professional with strong verbal and interpersonal communication skills. Follows policies, procedures and guidelines to assure consistent quality. accustomed to handling information that is sensitive and confidential in nature.

• Leads by example and sets high standards for performance.

• practices timely and accurate completion of scheduled and unscheduled work to maximize productivity.

• strong understanding of the importance of accurate data entry. Authorized to work in the US for any employer

Work Experience

Operations Manager

Willing Hands Inc.-North Las Vegas, NV

May 2015 to March 2024

*Make and send out weekly shift schedule to all employees

*Complete payroll, send/receive emails and other administrative duties

*Plan, implement, evaluate the programs services and activities

*Provide supervisory oversight to facility managers Property Manager

Public Storage-Glendale, CA

July 2003 to February 2013

*Responsible for collecting and posting payments

*Processed new/vacated rentals

*Dealt with issues concerning rentals, insurance, repairs etc..

*Cleaned rental units/property and sold moving supplies Building Monitor

Housing Authority Police Force-Baltimore, MD

April 2002 to January 2003

*Monitored visitors in elderly and disabled buildings

*Responsible for observing security cameras at police command post

*Recorded conversations in a daily journal for legal purposes Data Entry Clerk

Baltimore City Zoo-Baltimore, MD

April 2002 to January 2003

*Entered Data into computer and operated a variety of office machines.

*Input customer’s personal information while following confidentiality guidelines. Education

Associate's degree in Medical Billing & Coding

Ultimate Medical Academy-Tampa

January 2014 to July 2015

Skills

• Medical Billing And Coding (Less than 1 year)

Additional Information

-Completed an intensive, accredited training program which included:

*Analyze and code surgical procedures and diagnosis using ICD-9-CM and CPT

*Collaborate across collection/billing departments to ensure billing related issues are resolved

*Maintenance of medical charts and electronic medical records systems

*verify insurance eligibility and submit claims to various insurance companies

*Office management, data entry, 10-key skills, Microsoft office/word

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