Customer Service Shipping Clerk
Resume:
ALICIA TAYLOR
SHIPPING CLERK/ CUSTOMER SERVICE REP
PROFESSIONAL SUMMARY
CONTACT
EDUCATION
SKILLS
WORK EXPERIENCE
A reliable and skilled professional with experience in warehouse work, customer service, and senior care. I have worked as a Warehouse Shipping Clerk, where I handled order picking, managed inventory, and ensured shipments were accurate and on time. I also have experience in call centers, helping customers with their questions regarding products and services and resolving issues. Additionally, I provided at-home medical assistance to seniors, offering patient care, managing medications, and providing support. I am committed to doing quality work, whether in logistics, customer service, or healthcare. New Horizons Medical Institute
Winder, GA
Efficiency
Attention to Detail
Warehouse RF Scanner
Order Picking & Packing
Shipping & Receiving
Customer Service
Cashier/ Cash Handling
Patient
Chico’s FAS, Inc.
Winder, GA
Remain At Home Senior Care
Athens, GA
GXO Logistics
Fairburn, GA
Accurately select and gather products based on
customer orders. Duties include locating items in the warehouse, carefully picking and packing them, and preparing orders for shipment. Ensure that each order is complete and meets quality standards before it leaves the warehouse.
Helped seniors with their medical needs and daily tasks in their homes. Check their vital signs, give them their medications, help with personal care, and make sure they are healthy and comfortable.
Managed the flow of orders in and out of the warehouse. Responsibilities include accurately picking and packing orders, preparing shipments, receiving and inspecting incoming deliveries, and keeping inventory records up to date. I ensure that all shipments are handled efficiently and meet quality standards, helping the warehouse
operate smoothly.
June 2012-July 2014
Sept 2013- Aug 2014
Sept 2012- Sept 2013
August 2014- September 2024
Medical Assisting Certification
Order Picker
Certified Clinical Medical Assistant
Shipping Clerk
**************@*****.***
Riverdale, GA 30274
Shaw High School
Shaw, MS
High School Diploma
Aug 1993- May 1997
ALICIA TAYLOR
SHIPPING CLERK/CUSTOMER SERVICE REP
ACHIEVEMENTS
SKILLS WORK EXPERIENCE
CPR(BLS)
Medical Assisting
Senior care
Inbound & Outbound calls
Call Center
Sales
AS400 System
Restaurant Experience
Supervise Team (Lead)
Inventory
Dial America Marketing
Athens, GA
Big K-Mart Stores
Athens & Macon, GA
Orchard Brands (Haband)
Athens, GA
Helped customers with their TV service needs over the phone. Answer questions, assist with orders, fix issues, and offer information about different TV packages and promotions. Make sure customers are satisfied with their cable TV service.
Assisted customers at the customer service desk with sales and issues, handled sales and cash transactions on a daily & supervised cashiers on the floor
Help customers who call in to place orders from our sales catalog. Provide product information, help them with their orders, and make sure they have a smooth experience. Used the AS400 system to enter orders, check product availability, and solve any issues that come up.
Nov 2004- March 2005
Oct 2000- Apr 2003
Apr 2005- Apr 2011
Certified
May 2012- May 2014
Customer Service Rep
Customer Service Associate & Floor Supervisor
Customer Service Rep
First Aid Certification
Certified
May 2012- May 2014
Sonic Drive In
Macon, GA
Bring food and drinks to customers' cars, handle cash and card payments, and provide great customer service. Make sure orders are delivered quickly and accurately and that customers are happy with their experience. Jan 2004- Aug 2004
Carhop/Cashier
REFERENCES
Furnished upon request
Contact this candidate