Social Media Customer Service

Hart Pitcher

***********@*****.** m

805-***-****

Experienc e

Shift-Lead Walgreens 2023 - 202 4

Managed 2-10 people across 4 departments .

Associate at Amazon HQ ABM 2023 - 202 3

Assisted in on-boarding, customer service and inventory management . Department Lead Smart & Final Extra! 2022 - 202 3 Assisted in on-boarding, customer service and inventory management . Administrative Assistant Stevens & Associates Insurance Agency, Inc. 2020 - 2022 Email and social media marketing, held meetings and software trainings, on-boarded new-employees and produced reports and presentations .

Assistant Manager Water Store 2019 - 2020

Opened and closed on weekends, handled daily accounting, maintained inventory, set appointments and enrolled new subscribers .

Coordinator Igor Kheifets Solo Ads 2018 - 2019 Responded to inquiries and complaints online. Helped test and redesign funnels, emails and social ads. Office Coordinator Ludomade 2015 - 2017

Helped manage content and assisted in social community management . Affiliate Lead Crunchbutton 2013 - 2015

Networked on social media, hired affiliate marketers and drivers, held meetings, and created and ran social media campaigns.

Affiliate Editor Olympia Media Group 2013 - 2015 Produced articles, managed content, created social media profiles and successfully ran paid ads . Software Proficiencie s

Adobe Creative Suite, AgencyBloc, Alignable, Bluehost, Citrix Products, Clifckfunnels, Discord, Facebook, GetResponse, GoDaddy, Google Workspaces, GoTo, Hootsuite HTML, Instagram, LinkedIn, Mailchimp, Nextdoor, Microsoft Office 365, Snapchat, Twitter, Wordpress, ZendeskSoftware Proficiencie s Educatio n

Santa Barbara High School 2009-201 3 University of California, San Diego 2013-2015

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