Lakendra McCullough
Las Vegas, NV *****
**************@*****.***
Work Experience
Cashier/Food Server/load merchandise
LEVYS RESTURANTS-Las Vegas, NV
May 2024 to Present
• Collaborated with kitchen staff to ensure timely delivery of food orders to customers
• Implemented upselling techniques resulting in an increase in average check size by XX%
• Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
• Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items
• Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
• Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
CNA - Certified Nursing Assistant
Providence Waterman nursing facility-San Bernardino, CA October 2015 to May 2018
Assist patients and help them maintain there everyday living activities.. Server
Olive Garden-Carson, CA
August 2012 to March 2015
Waitress, cash handling, serving wine and foods, beverages, food prep Server/food prep/Quality assurance (QA)
Chill's Bar & Grill-Inglewood, CA
April 2004 to May 2013
Waitress, preparing foods and beverages, leading food runners, assisting with presentation for quality assurance, cash handling etc.
Education
Associate
Skills
• Cna Certified
• Home Health
• HHA
• Certified Nursing Assistant
• CNA
• Vital Signs
• Caregiving
• Nursing
• Senior Care
• Cleaning Experience
• Patient Care
• Alzheimer's Care
• Patient monitoring
• Data collection
• OSHA
• Food preparation (10+ years)
• Quality Assurance
• Meal Preparation
• Hospice Care
• Infection Control Training
• Dementia Care
• Memory Care
• Restaurant experience
• Serving
• Cooking
• Quality assurance
• Cash handling
• Customer service
• Cash register
• Food handling
• Food service
• Guest services
• Kitchen experience
• Food industry
• Upselling
Certifications and Licenses
CPR
Certified Nursing Assistant (CNA)
AED Certification
State Tested Nursing Assistant
Food Handler Certification
Tam card/ Alcohol service card
Present