DEBRA L. THOMPSON
*** *. **** ******, **********, PA 17104
home 717-***-**** cell 717-***-**** *********@*****.***
PROFILE
Highly reliable professional who consistently demonstrates integrity and sound judgement. Performs tasks with enthusiasm and efficiency. Well organized with good time management habits, completes assignments in a timely and accurate manner. Works well independently as well as collaboratively in a team environment. Reputation for exceptional customer relations, easily establishes trust and rapport with the public, demonstrating good listening skills and compassion. Strong problem-solving abilities can be counted on to follow through to resolution.
Experience in account maintenance/reconciliation, research and resolution of problems, data entry and retrieval, medical terminology, office supply and inventory control, order processing and billing, visitor reception and routing, customer relations, payroll and time keeping, Dictaphone and/or fast notes.
WORK HISTORY
Moravia Home Health Care
Angels on Call
Willacare Home Health
Health Care Aide-Provided home health care as needed.
October 2018 – April 2024
Bj’s Wholesale Club
Sams Wholesale Club
Demonstrator – Served samples and products to the public.
November 2016 – March 2019
JFC Staffing
Data Entry Clerk -Worked for Pinnacle Health and PA Dental Insurance Services transferring records from one system to another, contacted clients to verify information.
July 2013 – May 2014
Commonwealth of PA
Clerical Pool – various clerical duties, moderate to high level work.
March 2011 – November 2012
Capital Blue Cross
Account Specialist – Enrolled groups and their staff and family in chosen medical plans.
September 2001 – August 2008
Dauphin County Area Agency on Aging
Clerk Typist 3 – Executive Secretary served as Secretary to Director & Deputy Director and Advisory Board
June 1994 – September 1997
AT&T Communications
Sales Representative- Sold AT&T products and network services
March 1985 – June 1991
EDUCATION
Edgewood Sr. High School, San Antionio, Texas
Diploma – Business Administration
San Antionio Community College San Antonio, Texas
Certificate- Data Preparation
American University, Washington, DC
Advanced Professional Experiential Learning