Security Officer Patient Care
Resume:
TIMOTHY LAI
Rosemead, CA ***** 562-***-**** *****************@*****.***
WWW: Bold Profile
SUMMARY
Security officer working primarily in healthcare and hospital settings. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Practiced Teacher with 7 years of experience implementing E.S.L curriculum within multi-cultural classrooms. Recognized for excellence in supporting development of culturally diverse student population, developing individualized plans for various learning levels. Proven ability to improve student literacy and math levels through innovative activities and lesson plans. Dedicated and responsive E.S.L teacher with proven skills in classroom management, behavior modification and individualized support. Comfortable working with students of all skill levels to promote learning and boost educational success. Demonstrated accomplishments in teaching. Compassionate individual proudly offering background in teaching all levels of E.S.L. Compassionate Teacher with 7 years of experience in Jolly Phonics, Letterland Phonics and Cambridge "Movers", "Starters", and "Flyers".
and "Movers" teaching. Skilled at introducing new technologies into classrooms for optimized student interest. Committed to closely monitoring progress for long-term success. Bilingual professional with more than 7 years of teaching experience. Highly skilled in public speaking, Cantonese and basic Mandarin. Considered valued and talented educator. Accomplished in planning social, educational and mission-oriented events to develop robust programs. SKILLS
Standardized testing techniques
Teaching, tutoring and counseling
Emergent curriculum
Behavioral/cognitive skills
development
Tutoring and after school help
Interdisciplinary teaching
Elementary education
Fluent in Cantonese with basic
skills in Mandarin
Positive atmosphere promotion
Effectively work with parents
Shepherding
Discipleship
Preaching
Preparing weekly sermons
Crisis management
Relationship development
Administrative support
Team management
Organization
EXPERIENCE
01/2024 - Current Nurse Assistant
Green Acres Nursing Home - Rosemead, CA
Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
Answered call lights promptly and responded to requests from patients in a timely manner.
Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
Assisted with administering medications under the direction of a Registered Nurse.
Ensured that medical equipment was properly maintained and functioning correctly.
Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
Reported any changes in patient condition immediately to the RN or physician on duty.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
03/2023 - 09/2023 Security Officer
Securitas Security Services USA - Anaheim, CA
Patrol property
Watch monitors
Customer service
Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Assisted patients with activities of daily living, such as bathing and dressing.
10/2021 - 10/2022 Security Officer
Allied Universal Security Services - Orange, CA
Secured personnel and premises by inspecting buildings and patrolling property.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Guarded restricted areas to prevent unauthorized entry. Warned persons of rule infractions or violations and evicted violators from premises.
Verified photo IDs and tickets to allow guests passage. Completed incident reports to record security or loss prevention incidents. 10/2020 - 10/2021 Security Officer
G4S Secure Solutions USA - Anaheim, CA
Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Secured personnel and premises by inspecting buildings and patrolling property.
Documented security-related situations and submitted in-depth reports to superiors.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Verified photo IDs and tickets to allow guests passage. 06/2020 - 10/2020 Realtor Sale Associate
Nationwide Real Estate Executive - Buena Park, CA
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. Assisted customers by finding needed properties and checking inventory for properties at other locations.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Uncovered new customer leads by creating marketing materials with company software, including flyers and business cards. Answered customers' questions and addressed problems and complaints in person and via phone.
Cultivated strong relationship with customers while fostering positive business image.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Networked to build client base and promote products to new and existing clients.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
03/2012 - 12/2019 Teacher/Overseas Missionary
Children Of Promise International - Hong Kong, China Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
Taught students to exercise problem solving methodology and techniques during tests.
Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs. Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents. Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Implemented remedial programs for students requiring extra assistance. Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
Set and communicated ground rules for classroom based on respect and personal responsibility.
Worked outside normal hours to be available to answer parent and student questions.
Managed afterschool program 4 days per week, implementing strategies to attract student interest and improve discipline. Built and strengthened positive relationships with students, parents and teaching staff.
Interacted with parents, teachers and School administrator to maintain productive communication throughout program participation. Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking. Used children's literature to teach and reinforce reading, writing, grammar and phonics.
Tutored 15 students per week before and after school to enhance knowledge and abilities.
03/2012 - 03/2018 Teacher
All Nations - Hong Kong, China
Established positive relationships with students, parents, fellow teachers and school administrators.
Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
Implemented remedial programs for students requiring extra assistance. 03/2013 - 04/2015 English Language Teacher
Joyful Land - Hong Kong, China
Adapted curriculum for innovative classes of 5 students with specialized plans for individual students.
Evaluated student progress, recorded scores and revised plans for reteaching of subject matter where necessary to accomplish learning. Consulted with students to identify reasons for poor performance, gain understanding of personal struggles outside classroom, and devise plans for remediation.
Devised compelling lesson content for age-appropriate literature that met various learning styles and capture imaginations of students. Worked with English Language Learners in small groups to develop fluency.
Worked one-on-one with struggling students to shore up learning in specific skills and concepts.
Wrote custom materials for teaching concepts and material to supplement or replace standard materials to add interest, focus on specific concepts and meet learning needs of student population. Taught reading comprehension, writing, grammar and literature in team teaching environment with 2 other teachers.
Met with parents at planned meetings and in ad hoc conversations to discuss student challenges, behavior modification and performance. Met with parents and administration to advocate for student needs. Selected by administration to lead textbook adoption team for new literature textbooks and instructional material for 2013-2014. Used varied instructional resources and tools to strengthen English language skills.
07/2008 - 01/2010 Assistant Pastor Licensed Minister Bethel Grace Lutheran Ministries - San Francisco, CA Leading Religious services such as Divine Worship. Preaching the faith in Sunday services and administered the Sacraments. Visitation of sick or bereaved in hospitals, homes and or nursing facilities. Coordinated with stewardship committee to advocate biblical stewardship when promoting congregational benevolence. Reached out to unchurched, new residents or inactive church members. Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs. Developed and cultivated professional relationships with various third parties, including civic groups and members of public, improving engagement in community outreach activities.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Collaborated with others to discuss new outreach and Evangelism opportunities.
Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
Brought attention to youth ministry contributions through congregational awareness initiatives.
Visited, counseled and prayed with church members to provide pastoral care.
08/2006 - 08/2007 Internship for Pastoral Ministry West Portal Lutheran Church - San Francisco, CA
Leading of Religious services under supervision of Pastor. Led retreats to spread work and faith of personal religion to different peoples.
Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
Proselytized faith by giving talks, door-to-door canvassing and planning retreats.
Evangelized faith to people by providing individual counseling and leading groups in teaching, song and prayer.
Measured program achievement and documented in reports. Spoke Cantonese, Mandarin and English to interact with others. Met and built relationships with local leaders to boost integration in community and goal achievement.
Met individuals to deliver Bibles, spread word of Christ and lead prayers. 06/2003 - 08/2003 Warehouse Worker
Ferguson Fire and Fabrication Inc. - Woodland, CA
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
Moved large and bulky items with equipment such as Pallet jack. Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy. Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Identified safety hazards and notified management to determine proper resolution of issues.
Evaluated challenging warehouse situations and resolved issues to comply with company guidelines and maintain good process flows. Utilized pallet jacks to move items to and from different warehouse locations.
Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
06/2000 - 08/2000 Guard Gate Attendant
Concordia University Irvine - Irvine, CA
Attending of Guard gate in security position.
Controlling entrance gate for incoming vehicles.
Questioning of visitors upon arrival on campus.
Directing incoming vehicles to designated locations on University campus Making notes in order to provide security department to perform overall security of University campus,
Provided excellent service and attention to customers when face-to-face or through phone conversations.
06/2000 - 08/2000 Cashier
Java City - Irvine, CA
Brewing espresso coffee products for customers
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases, supporting transactions to streamline sales process.
Helped customers find specific products, answered questions and offered advice.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Welcomed customers, offering assistance to help find necessary store items.
Operated cash register, collected payments and provided accurate change.
09/1999 - 06/2000 Library Student Assistant
Concordia University Irvine - Irvine, CA
Directed patrons to desired library books, reference items and equipment. Restocked returned items to correct shelf or storage locations. Handled in-person and telephone requests for information and materials. Collected fines from customers for overdue books and resources. Located desired materials for institutional staff special projects. Organized library equipment and collections.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated self-reliance by meeting and exceeding workflow needs. Answered calls to answer customer questions.
EDUCATION AND TRAINING
05/2022 Certified Nursing Assistant: Nursing Assistant North Orange County Regional Occupational Program - Anaheim, CA 05/2008 Masters of Divinity: Theology
Concordia Theological Seminary - Fort Wayne, IN
05/2003 Bachelor of Arts: Theology
Concordia University Irvine - Irvine, CA
06/1999 High School Diploma
First Lutheran High School - Sylmar
CERTIFICATIONS
Certified Home Health Aid # HHA 01220906
Nursing Assistant License # CNA 01220906
(BSIS) Security Officer License issued by the State of California #G6515439 California Real Estate License DRE # 02108325
Certificate of Ordination
Licensed Minister of Religion
American Heart Association CPR
First Aid certification
Contact this candidate