Customer Service Delivery Driver
Resume:
Ferhan Chaudhry
**** ****** ********* **, **********, KY, 40218
***********@*****.***
Objective
A highly motivated and self-starting individual looking for a position as work from home agent with omni interactions to provide outstanding customer service to each caller. Education
St. Catharine College
University of Louisville Louisville, KY
Jefferson Community and Technical College Expected: 2017 Bachelors in Science
Experience
Primescope diagnostics 1822 Westheimer Rd, Houston, TX 77077 Lab sample transporter December 2020 - August 2022 Itech Pros Jefferson Mall. 4801 outer loop, Louisville, KY Cellphone/computer repair January 2017- 2019
Gift World Jefferson Mall. 4801 outer loop, Louisville, KY Manager/Sales Clerk May 2013- April 2016
In charge for obtaining or receiving merchandise, greeting Customers, accepting payments, scheduling, making changes for customer satisfaction. Promote sales. 2
Respond to telephone, email, and store customer questions.
Met and exceeded sales target on consistent basis. Jimmy John’s 1321 south hurstbourne pkwy, Louisville, KY In Shopper/Delivery Driver September 2012- January 2013
Obey and work according to company’s guidelines and health standards, maintain professional working relationships with one and all in the company.
Provide superior customer service, maintain a clean and healthy environment Dairy Mart 309 East St. Catharine St, Louisville, KY Shift manager August 2010 – May 2012
Responsible for day to day operations, greeting customers, ordering, scheduling, training, supervising employees, store image, inventory, handling cash, and shortages.
Recognized for being youngest employee at the managing position Technical Skills and competencies
Completed CIT course (computer Information Technology)
Good working knowledge with Microsoft Word, Excel, Access, PowerPoint
Determined to making a difference to individuals and communities
Patient approachable and non-judgmental
Experienced in working with people from various backgrounds
Bilingual (English, Arabic, Urdu) fluent in Spanish
Have a mature and professional attitude towards working conditions
Confident, articulate, and with excellent communication skills Volunteer Activities
LOTG (Ladies of the Gridiron) coach. Ages 13-16 September 2016- present Semi Pro Professional Cricket Athlete
Member of the United States National Cricket team (reserved Player) August 2012- Present Helping Kids of Louisville read (ABC123) (Fern Creek elementary school) August 2009- May 2010 References
Available upon request
3
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