Property Manager Case
Resume:
CAROL R. WOODS
OFFICE COORDINATOR – CASE MANAGER – PROPERTY MANAGER
CONTACT PROFILE
*************@*****.***
Servant leader with experience in all facets of office management, including scheduling, customer service, program planning. Skilled in collaborating with all members of the organization to achieve quality care for all clients. Instrumental in streamlining and improving processes, enhancing productivity, and following through to meet client needs.
Administrative manager and support specialist.
SKILLS EXPERIENCE
Administrative support
Scheduling Management
Program Planning
Communication Skills
Property Operations
Strategic Thinking
Business Relationships
PROPERTY MANAGER – ELON PROPERTY MANAGEMENT – Columbus, OH
2023 - Today
Administer 152 unit - and maintain all faces of the apartment community operations in accordance with the policies and procedures outlined in the management excellence series. Specific areas of responsibility include renting apartments, collecting monies, completing operational paperwork, personnel functions, community maintenance, monitoring market conditions, budget control, advertising, resident relations and resolving resident issues. Operated Yardi software.
COMMUNITY MANAGER – WALLICK – Columbus, OH
2021 – 2023
Administer 100 units – Assistant multi community manager, experience section 8. Conducted regular inspections, oversaw renovation projects, knowledge on tax credit, managed and supervised staff, operated Yardi software. Managed resident, delinquent and evictions accounts, tenant restoration. EDUCATION
Management training
Columbus Christian HS
Columbus, OH
REFERENCES
Katherine Lamus Adams
Business Administrator
LEAD LEASING AGENT – WALNUT GLEN – Columbus, OH
2017 – 2019
Meet prospective renters, collect application fees, security deposits and rent payments, conduct credit checks and background tasks, post marketing ads, show units, process and screen applications, process renewals and work orders, managing staff.
ACCOUNT RESOLUTION SPECIALIST – MEDASSIT / FIRST SOURCE – Ohio Roy Bennett
Property Manager
2016 – 2017
Process denials and rejections for CareSource. Research account denials and file written appeals when necessary. Research patient information and assist with enrolling in Medicaid, cap services or other insurance if they’re eligible.
ADDUS/PRIORITY HOME HEALTH – COSTUMER SERVICE COORDINATOR – Ohio
2011 – 2016
Streamline scheduling process for clients and caregivers, distributing and maintaining scheduled and responding promptly to any deviations, collaborate with management, accounting, administrative and client services staff to ensure all scheduled needs are cover. Enter and track required data with great detail, including compatibility, time-off requests, wages, shift changes, following up as need it. CONTINENTAL HOME HEALTH CARE – HOME HEALTH AID – Ohio 2008 – 2011
Performed health care tasks, personal hygiene services, housekeeping tasks and related support services to client’s health and wellbeing. Observed, recorded and reported all client health changes in compliance with federal and state regulations and company policy. CHAMPAING RESIDENTIAL SERVICES – HOME MANAGER – Ohio 2000 – 2008
Developed individual and group programs for client training and development, including activities of daily living, interpersonal relationships, productive use of leisure time and personal hygiene. Monitored and documented progress for assigned residents, reporting any unusual or major accidents. Developed and maintained comprehensive family counseling programs and family visitation schedules in accordance with center guides.
THE LAURELS OR WORTHINGTON – RECEPTIONIST – Ohio
1998 – 2000
Served as first point of contact for visitors, answering, screening and directing calls, providing information on services and resolving issues promptly and courteously. Managed a variety of administrative and clerical tasks, creating highly effective organizational and filing systems, resulting in easy access to critical information and streamlined office functioning.
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