Customer Service Class A

Navarri V. Harvey, Jr.

**** ***** ***** *****

Douglasville, Georgia 30134

504-***-**** – Cell; email: *************@*****.*** Profile

• CDL Class A License and Certification since 2021

• Strong driving record with over 8 years of experience

• Excellent customer service and communication skills

• Detail oriented, responsible, and hard-working

• Basic vehicle maintenance knowledge

• Efficiency, Problem-solving, and Time Management

• Possess solid computer skills including Microsoft Office & Outlook Synopsis of Achievements Safe Driver Award (2021); 4 consecutive years. FedEx. Safe Driver Award (December 2022); United Distributors Employment

Navarri’s Trucking LLC, Driver - Owner/Operator – Douglasville, Ga – April 2024–Present

• Loading, unloading, and ensuring safe transporting of packages.

• Experienced route planner, specializing in streamlining delivery times, and improving customer satisfaction.

• Providing local and regional delivery services.

CoreMark, Driver - Atlanta, Ga - March 2023-April 2024

• Delivers and arranges cigarettes, tobacco and perishable products to various stores.

• Interstate travel that averages 1500 miles per week.

• Maintains custody of products until arriving at the end destination. United Distributors, Driver - Smyrna, Ga - January 2022-March 2023

• Delivered and arranged beer, liquor, and wine display for store.

• Ensured the timely and safe delivery of spirits to assigned gas stations, groceries, and package stores.

• Maintained the product display and regular restocking of beer and wine refrigerators and coolers. FedEx, Courier/Driver - Lithia Springs, Ga - January 2016-August 2021

• Operated company vehicle and route efficiently to ensure scheduled pick-ups and deliveries to businesses and homes on the delivery route were completed timely as intended.

• Checked shipments for conformance to FedEx features of service.

• Provided coverage for all assigned routes within the station's service area; Provided related customer service functions; ensured safety of packages.

FedEx, Handler - Marietta Ga - August 2014-January 2016

• Ensured the use of safety procedures when handling packages.

• Located sorting information on packages according to service type and destination in compliance with established procedures; Scanned materials for system records match, packaging, and obvious physical damage/defects. Completed transactions such as stocking, receiving, transfers, returns, etc.

• Manually sorted packages/documents to appropriate slide, line, belt and/or container for final distribution. EDUCATION

Roadmaster Driver School - Lithia Springs, Ga-2021 Certificate of Completion

South Cobb High School - Austell, Ga-2012

Diploma

References Provided Upon Request

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