Customer Service Call Center

Dioveon Johnson

St. Louis, MO *****

**************@*****.***

+1-314-***-****

Work Experience

Banquet Server

Athena Services Inc. - St. Louis, MO

September 2022 to Present

Working as a banquet server allowed me to Work as a team to serve meals to guest timely and efficiently. Being responsive to the guest and attend to their needs during the functions.I would sometimes help direct guests to designated seating areas. I would also buss tables and refill drinks as need. After the function I would help break down and clean up the buffets and the tables. Also storing things in their correct places. Since Athena is a temp agency I’ve also been able to do banquet set ups. During that time I would set tables in assigned areas and set them with proper silverware set ups, and doing different napkin folds like a flat fold, fan fold etc. I’ve also had some experience with being a public attendant through my temp agency just to help out when they fall short on staff. Public attends clean restrooms, restock toiletries, and take out trash.

Baker

companion bakery - St. Louis, MO

September 2021 to March 2022

• Baked a variety of breads

• Packed bread for shipping

• Programming machines called Rh eons to divide the dough to catch at the end of the machine and place on baking trays.

• Fast paced environment

Manager/Cashier/Customer Service

Popeye's Restaurants - St. Louis, MO

October 2018 to September 2021

I started as a cashier taking drive-thru orders. I later became a Manager.

• Counting the money in the safe.

• Doing the inventory counts.

• Worked on the Line of packing orders.

• Frying/ baking food

• taking customers orders

Education

High school diploma

Lafayette Sr. High School - Saint Louis County, MO August 2016 to June 2020

Skills

• Cleaning Experience

• Cashiering

• Kitchen Experience

• Food Preparation

• Cooking

• Food Safety

• Packaging

• Meal Preparation

• Food Handling

• POS

• Kitchen Management Experience

• Cash Handling

• Serving Experience

• Food Production

• Restaurant Management

• Shift Management

• Baking

• Communication skills

• Customer service

• Babysitting

• Serving

• Banquet experience

• Catering

• Restaurant experience

Certifications and Licenses

Food Handler Certification

ServSafe

Osha Certification

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