EDUCATION
JHON DUQUE
COMMERCIAL ADVISOR - LOGISTICS MANAGER
CONTACT
*************@*****.***
Odessa, FL
SKILLS
Superior Customer Service
Conflict Resolution
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
NATIONAL LEARNING SERVICE
(SENA)
Administrative Technologist
2013-2015
SPECIALIZED COURSES
Prevention of Drug
Dependence in Work
Environments
Application of Norms and
Rules in the Writing of
Business Documents
Spanish
LANGUAGES
WORK EXPERIENCE
INTELSERVICE 6/23 - Present
Point of Sale Coordinator - Logistics Manager
ENCHAPES RISARALDA 12/20 - 5/23
Point of Sale Commercial Advisor
MULTINATIONAL CENTRO CORONA 10/18 - 12/20
Point of Sale Commercial Advisor
Coordinate national shipments, scheduling and preparing guides Handle phone requests
Responsible for store inventory
Conduct commercial advising
Prepare and present quotes
Provide face-to-face customer service at the point of sale Handle customer inquiries and complaints nationwide Receive and deliver goods, inventory management
Personalized commercial advice on ceramics and home remodeling In charge of face-to-face and phone customer service Prepare quotes
Manage systems
Meet sales goals
Perform warehouse duties as required
Provide commercial advice for ceramics
Responsible for face-to-face customer service
Encourage customers to purchase company products
Resolve customer doubts and inquiries
High level of customer service
Meet sales and budget targets
FERRO ALUMINIOS 5/16 - 8/18
Customer Service and Warehouse Assistant
Worked as a face-to-face commercial advisor
Responsible for customer service
Prepare quotes, handling phone calls, archiving
Meet sales targets
MATECAÑA INTERNATIONAL AIRPORT 1/15 - 4/16
Warehouse Assistant
Responsible for delivering supplies, equipment, and tools Prepare documents for delivery
Manage inventory for the airport warehouse
Handle administrative operations and requirements