Customer Service Package Handler

Kirollos Youssef

*** ******* *****

Harrisburg pa 17112

717-***-****

********@******.***

Motivated and detail-oriented Computer Science student with a strong foundation in customer service and cash handling. Eager to contribute excellent communication skills, technical knowledge, and commitment to accuracy to enhance the client experience and support the bank's operational success.

Education

**Penn State University**

Studying Bachelor of Science in Computer

Central dauphin Highschool

Diploma earned 2023

Professional Job experience

UPS

Package Handler

[middeltown, PA]

[06, 2024] – current working at Ups

- Efficiently sort and deliver packages, ensuring on-time service and client satisfaction in a fast-paced environment.

- Collaborate with team members to consistently meet and exceed productivity goals.

- Developed a strong attention to detail, problem-solving abilities, and adaptability under pressure.

Colonial Diner

Cashier

[Harrisburg, PA]

[4, 2021] – [7, 2023]

- Managed cash transactions accurately and maintained balanced cash drawers at the end of each shift.

- Processed customer orders, addressed inquiries, and resolved issues to provide a welcoming experience.

- Strengthened communication skills and customer relations by fostering a friendly, positive atmosphere.

Skills

- **Cash Handling & Basic Accounting**

- **Customer Service & Communication**

- **Attention to Detail & Problem Solving**

- **Team Collaboration**

- **Proficient in Microsoft Office Suite**

Certificates

Certificate in Microsoft

Certificate in word document

Certificate in Adope Photoshop

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