HEIDI MCFEE - HANSEN
612-***-**** *****@***.*** Saint Francis, MN 55070
QuickBooks Microsoft Office Statistics Data Entry Billing Training Profit & Loss
Payroll Event Planning Human Resources Bank Reconciliation Employee Relations
Employment & Labor Law Quality Audits General Ledger Accounting Billing
ACHIEVEMENTS
Achievement: Helped drive a 10% increase in sales by assisting in customer service training and training manual creation.
Achievement: Implemented new process which reduced inventory time by 20%
SKILLS
Strong Leadership; enthusiastic; committed; resourceful; counted on to get the job done.
Exceptional communication and interpersonal skills; effective negotiator.
Track record of adapting quickly and effectively to new technologies and applications.
A decision maker; well organized; works well with others and independently.
Management/Human Resources, oversee 8-12 employees.
Create staff schedules on a weekly basis.
Coordinate daily operations of a fast-paced business.
Competent in maintaining company records and procedures.
Perform all accounting support for all aspects of business, including payroll, cost of goods, accounts r/p, unemployment reporting, sales tax reporting, and new employee reporting.
Review and maintain monthly sales profit and loss statements.
Create and maintain up to date files, pull permits, keep licensing up to date, receive payments, and reconcile credit card statements.
Develop and maintain spreadsheets for monthly/yearly quality statistics.
Proficient in researching and locating accurate information using the internet.
WORK EXPERIENCE
Owner 07/23 – Present
I.N.K. (Inventing New Kreations)
Craft business
Dog bandanas
Wood signs
Office Manager/Accounting 6/22 – 7/23
Daystar Management Group, Inc. - Bethel, MN
A/P, A/R, reconcile bank statements and financials monthly.
Work orders, SOP's, utility analysis, customer service, QuickBooks and general journal.
Quarterly payroll taxes, 1099s, CRP's (renters’ rebate).
Administrative Assistant 10/21 – 06/22
Signature Mechanical Inc. - Spring Lake Park, MN
Payroll, A/P, A/RQB data entry, filing, job costing and work orders.
01/19 – 03/20
Builders by Design - Ham Lake, MN
Assist owner with all aspects of business.
Accounts payable and receivable.
Manage vehicle information (titles, tabs, maintenance).
Compile company information for taxes.
Keep calendars undated for events and meetings.
Planning for events, sending out holiday gifts.
Filing, scanning information and filing into company software.
Office assistant 03/15 – 01/19
Nowthen Plumbing Inc - Nowthen, MN
Office, administrative, mail processing, human resources
QuickBooks, clerical, data entry
Letter Carrier
USPS - Andover, MN
Office Manager/Operations
Grandpa's Ice Cream - Fridley, MN
Manager Vault/Computer room/Scheduler
Home Depot - Blaine, MN
Owner-Manager
Boulevard Coffee and Cream - Saint Francis, MN
EDUCATION
Management and Customer Service Certificate - Anoka Ramsey Community College
Accounting Fundamentals Certificate – Community Education
HRM – Anoka Ramsey Community College