Customer Service Team Members
Resume:
Wilson, NC *****
**************@*****.***
Jamie A. Kimble Jr.
SKILLS
Customer Service, Leadership and Team Management, Logistics and Warehouse Operations, Food Preparation and Safety, Safety and Compliance, Adaptability and Task Management, Team Collaborations, Problem Solving, Attention to Detail, Communication
EXPERIENCE
Dunkin Doughnuts, Wilson NC — Shift Leader
July 2023 - Present
● Exceeded guest expectations by understanding and fulfilling their needs and requirements.
● Set and maintained high standards for myself and team members, serving as a role model.
● Identified and communicated team goals, resolving conflicts through active listening.
● Proactively addressed issues to ensure a consistently pleasant guest experience.
● Developed and maintained positive relationships with team members to foster a supportive work environment.
Mclane, Battleboro NC — Warehouse Checker/Loader IV February 2022 - May 2024
● Hand-loaded outbound grocery products into predesignated trailers in stop-sequence order as Checker/Loader IV.
● Safely loaded and secured products, occasionally utilizing a Walkie Rider.
● Ensured quality control of non-conveyable products before loading.
● Alerted supervisors to any concerns regarding product integrity.
● Communicated special circumstances to delivery drivers using the Shipping Loading Report.
● Maintained a focus on safety to prevent injury and protect products and equipment from damage. Mcdonalds, Battleboro NC — Grill Cook
January 2020 - September 2021
● Ensured strict adherence to safety standards in the kitchen environment.
● Maintained high levels of health and sanitation throughout all work areas.
● Operated deep fryers, grills, and other large-volume cooking equipment with precision.
● Upheld restaurant cleanliness and enforced rigorous food safety protocols.
● Managed inventory to ensure items were consistently well-stocked.
● Completed additional tasks as assigned by management to support operational efficiency. EDUCATION
North Edgecombe High School, Tarboro NC — Diploma
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