Project Manager Systems Administrator

John Schneidau

Schaumburg, Illinois 630-***-**** *********@*****.*** John Schneidau LinkedIn

Project Manager Senior System Analyst Team Lead Manager

Experienced Senior Systems Administrator and Global Print Manager with a proven track record of leading complex IT projects, optimizing global print environments, and driving significant cost savings for multinational organizations.

Accomplished Senior Systems Administrator and Global Print Manager with extensive experience in leading IT infrastructure projects, managing global print environments, and driving cost-efficient solutions for multinational corporations. Proficient in Windows Server, Active Directory, SCCM, PowerShell scripting, and VMware, with a strong track record of streamlining operations, enhancing system performance, and implementing innovative technologies like cloud-based printing and enterprise-level security protocols. Demonstrates strong leadership skills, a strategic approach to problem-solving, and a commitment to delivering exceptional results in fast-paced, high-stakes environments. Known for effectively collaborating with cross-functional teams and stakeholders to achieve organizational goals and improve overall IT efficiency.

Areas of Expertise

●Windows Server Administration

●Active Directory Management

●Global Print Management

●System Center Configuration Management

●Agile Scrum Certification

●VMware & Virtualization

●Cloud-Based Printing Solutions

●IT Infrastructure Management

●Enterprise Security Protocols

●Project Management

●Cost Optimization & Budgeting

Cross-Functional Leadership

Professional Experience

Takeda Pharmaceutical (November 2015 – Present)

Senior Systems Admin Global Print Manager System Architect Project Manager Technical Support Level III

Global Print Environment Management:

●Architected and project managed the global print environment

●Consolidated multiple print vendors into a single managed operating model, achieving significant cost savings.

●Successfully moved 1,500 printers from on-premises to cloud-based infrastructure, ensuring seamless user transition.

●Reduced global print servers from 200 to 20, streamlining operations and reducing overhead.

●Led cross functional team of 30 across the globe in 75 countries

Cost Optimization & Savings:

●Negotiated and renegotiated print contracts, saving the company over $1.9 million annually.

●Implemented a global cloud print solution, reducing expenses by $350,000 per year. (2023)

●Centralized billing processes across 80 countries, eliminating middlemen and reducing costs by an additional $1.2 million.

Print System Integration & Project Management:

●Led the integration of multiple print management systems into a unified global platform, enhancing efficiency

●Project Managed printer replacements in 18 manufacturing sites, overseeing logistics, configuration, and deployment.

●Implemented Secure Print solutions globally, enabling badge-authenticated printing across three regions (Americas, EMEA, Asia-Pac).

Team Leadership & Vendor Management:

●Managed a global team of 30, including three team leads across different regions, ensuring 24/7 support coverage.

●Provided Level 3 support for third-party vendors, resolving complex technical issues and ensuring service continuity.

●Oversaw vendor relationships with major partners like Xerox, Ricoh, Cannon, HP, and Konica Minolta, conducting Quarterly Business Reviews (QBRs) to enforce SLAs.

Accomplishments:

●Successfully adapted to four different company cultures and systems through mergers and acquisitions.

●Architected a global print solution supporting 80,000 employees in 75 countries, saving Takeda $300,000 annually.

●Project managed entire global print infrastructure migration to new print management system.

●Reduced print management servers from 225 to 20 globally. And saving on green initiatives.

●Streamlined and upgraded Xerox Mobile printing, recovering over 4000 device licenses for reuse.

●Contract management negotiations saving Takeda 2.3 million dollars w/reduction of vendors.

●Contract bonus of 1 million dollars achieving business goals.

TEKsystems (Blue Cross Blue Shield) (October 2014 – November 2015)

VMWARE Citrix & VDI System Administration

System Administration & Support:

●Managed and supported over 1,500 servers across multiple environments, including Windows Server 2003, 2008, 2012, and Linux.

●Provided Level I, II, and III support for server infrastructure, ensuring high availability and performance.

VMware Environment Management:

●Maintained and optimized VMware environments across multiple locations nationwide.

●Set up and configured ESXi hosts, clusters, and related components to ensure seamless virtual infrastructure operations.

●Built and deployed SPP firmware ISO images, enhancing hardware compatibility and performance.

Backup & Patching:

●Configured and managed Veeam Backup & Replication, ensuring reliable backup and disaster recovery solutions.

●Led patch management efforts, applying updates and patches to both physical and virtual servers to maintain security and stability.

●Executed fallback plans and coordinated server maintenance to minimize downtime and disruptions.

Citrix Administration:

●Administered Citrix environments through the Delivery Service Console, including building and managing Citrix servers on Windows Server 2008 and 2012.

●Troubleshot and resolved user application issues, including resetting user profiles and resolving connectivity problems.

Project Coordination & Documentation:

●Developed and implemented business continuity plans for hardware and software replacements, ensuring minimal impact on operations.

● Coordinated with cross-functional teams to align customer needs with IT resources, delegating projects to appropriate team members.

●Created and maintained detailed documentation for IT processes, ensuring clear guidelines and protocols.

Performance Optimization & Audits:

●Conducted regular audits and cleanups of VMware, VDI, and Citrix environments, optimizing system performance and resource allocation.

●Updated hardware configurations, including hard drives, memory, and CPUs, to meet evolving infrastructure demands.

RL Canning (January 2014 – June 2014)

VMWARE Project Manager Service Delivery Citrix & VDI System Administration

Service Delivery Management:

●Defined and documented service content, roles, and responsibilities for customers, users, and service providers, ensuring clarity and alignment.

●Established service quality expectations, availability, and timeliness, tailoring service delivery processes to meet specific business needs within budget constraints.

Compliance & Process Improvement:

●Developed and executed compliance programs to prevent and address product and engineering compliance issues.

●Created and maintained comprehensive documentation to support compliance and operational standards.

Service Desk Oversight:

●Facilitated the Service Desk’s role as the central coordination point for all IT-related issues, ensuring effective support and resolution.

●Actively participated in the service desk roster and continuous improvement initiatives to enhance support quality and efficiency.

Technical Support:

●Provided support for Windows and VMware systems, including troubleshooting and resolving technical issues.

●Developed business continuity and disaster recovery plans, including documentation to guide hardware and software replacements.

Randstad Technologies (January 2013 – January 2014)

Compliance Engineer Technical Audit Support (Discover Credit Card Corporation)

●Developed and implemented compliance plans by researching and applying engineering concepts, qualifying vendors, and evaluating new compliance methodologies.

●Conducted compliance testing and diagnostics by establishing test standards, performing diagnostic procedures, and analyzing performance to ensure adherence to compliance requirements.

●Resolved non-compliance issues by identifying and addressing problems, recommending product and process changes, and initiating engineering change orders.

●Performed audits and laboratory testing related to regulatory requirements, ensuring that engineering designs met compliance standards and verifying adherence through detailed testing.

●Maintained current knowledge of emerging compliance practices by participating in professional development opportunities and staying updated with industry standards.

Lexis Nexis (Reed Elsevier Company) (2009 – 2013)

Hardware Engineer Application Support Engineer

●Managed operations for the Chicago data center, overseeing all hardware and application support tasks, and ensuring seamless integration with customer specifications.

●Provided 24/7 technical support to ensure continuous uptime and reliability of data center services, addressing and resolving issues promptly.

●Coordinated and implemented hardware changes based on customer requirements, ensuring alignment with operational and performance standards.

●Collaborated directly with customers to understand their needs and deliver tailored solutions, enhancing service quality and customer satisfaction.

●Conducted proactive system monitoring and maintenance, ensuring optimal performance and preventing potential disruptions.

CS Stars, INC. (2006 – 2008)

Windows Administrator ASP Level III Support Team

●Maintained and supported 300 Windows 2000 & Windows 2003 servers in a Web/Citrix environment.

●Provided Level III support for servers, network, and STARS application, ensuring high availability and performance.

●Collaborated with customer service leaders to address and resolve end-user issues within established timeframes.

●Delivered 24/7 on-call support for global users, handling critical issues and minimizing downtime.

●Managed server and application performance, troubleshooting complex problems and implementing solutions to improve system reliability.

Motorola, INC (1997 – 2006)

Test System Engineer Test Environment Implementation Coordinator

●Engineered and maintained wireless and mobile solutions, including mobile computers, scanners, and access points, while building and configuring test stations and environments for laboratory use.

●Directed systems testing processes, developed test environment validation plans, and analyzed project feasibility and cost-effectiveness to ensure efficient and effective implementations.

Walgreens, INC (1988 – 1997)

MVS UNIX TPF Operator

●Managed production schedules, performed system backups, and maintained documentation for multiple systems, including MVS, UNIX, and TPF.

●Supervised eight operators and five computer systems, conducted system maintenance, and resolved issues while ensuring effective communication with support departments.

Technical Experience

Kofax TCP/IP Equitrac 5.4, 5.5, 5.6 MS LYNC Dell Servers HP Blade Servers Xerox Workplace Cloud MS Teams Windows 10/11 DNS / LDAP / SMTP Symbol AP’s Xerox Alta Link Windows 2012, 2016 Ricoh Multi-Function WebEx Konica Biz Hub Active Directory Wireless Solutions Xerox Multi-Function Microsoft Outlook & Office 365 Xerox Device Monitoring Mobile Iron \ Air Watch VPSX Norton McAfee Anti-Virus IP Sentry Alarming VPN Clients Cirrato Data Encryption & Recovery Level II, III support VMWARE ESX 5.0, 5.1 MFP Secure Wireless Access Points VDI Fortinet / Firewall Navori Signage Equitrac / Follow You - Printing System Service Center LRS VPSX

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